Q: Could you please direct me to the appropriate recommended shredder bags for use with this shredder? I cannot find any 7 gallon bags on staples.com, and most definitely need compatible bags for this product, which I just purchased. Thank you so much! Asked on 4/16/2013 by Aliza Know the answer? Answer this question 1 answer A: Currently, we do not have 7 gallon bags available to order through Staples.com. I was able to locate an 8 gallon bag, item number 889529, which should be compatible with your shredder. To place an order for these bags please contact us by calling 1-800-333-3330. Your order could also be placed over the phone by dialing 1-800-333-3330. Answered on 4/18/2013 by Liz C from Staples
Q: Our shredder is about a year old. Everytime we put in a paper to shred the temperature light goes on. We did do alot of shredding on friday but it worked fine, sometime over the weekend this happened. Can you tell me thing to check to get it working again? Thank you Judy Crittenden Asked on 3/4/2013 by Judy from McAlester, OK Know the answer? Answer this question 1 answer A: I apologize for any inconvenience you have encountered, for assistance please contact the Staples Brand Group at 800-425-0049, Monday to Friday, 8:00 am to 8:00 pm Eastern Standard Time. Answered on 3/6/2013 by Linda from Staples
Q: I bought one of these last week. There was not much information in the manual. I saw something on the box about lubrication sheets. There is nothing in the manual about lubrication. How often do you run a lubrication sheet through? Asked on 1/27/2013 by Phil from Hazel Green, WI Know the answer? Answer this question 1 answer A: You should use a lubrication sheet about twice a month. Answered on 1/27/2013 by Community Answer from None
Q: The machine will not cut off. It cycles on and off when in the auto mode. It has been thoroughly cleaned and there is no paper in it. Model SPL-TXC15A was purchased 4/12/11. How can it be repaired? Asked on 1/17/2013 by Ruth from Pittsboro, NC Know the answer? Answer this question 1 answer A: I apologize for any inconvenience you have encountered, for assistance please contact the Staples Brand Group at 800-425-0049, Monday to Friday, 8:00 am to 8:00 pm Eastern Standard Time. Answered on 1/21/2013 by Bonnie B from Staples
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