Q: How much does this shredder weigh? Asked on 5/16/2013 by Tiffany Know the answer? Answer this question 1 answer A: The Staples 18-Sheet Cross-Cut Shredder weighs 642.08 ounces or 40.13 pounds. Answered on 5/20/2013 by Cindy from Staples
Q: There is an extra insert slot for a cord on the top right corner in the back..... What is this for and does something have to be plugged in here for the shredder to work? Thanks, Sonya Asked on 3/27/2013 by Sonya from Benton Ky Know the answer? Answer this question 1 answer A: I have been advised by our Staples Brand Group, the back of the unit is flat, except for a master power switch, this is a toggle switch w/ I and O written on it. For further assistance, please contact Staples Brand Support at 1-800-425-0049. They will be happy to assist you. Answered on 4/8/2013 by Cindy from Staples
Q: All the lights stay on. Power, Foward, Reverse, and Cool down. Machine has been idle for days and all lights stay on when power button is pushed. Basket is empty. Asked on 2/19/2013 by SSB from Baltimore, MD Know the answer? Answer this question 1 answer A: It sounds like the machine is broken, I suggest returning it if you are still within the return window. If not, consult the manual included to call for warranty service. Answered on 2/19/2013 by Community Answer from None
Q: How does the shredder empty? Can the basket be emptied without moving the shredder itself by simply pulling the basket out? We want to place the unit under a counter. Asked on 2/29/2012 by Dr. Krauss from Brooklyn, NY Know the answer? Answer this question 2 answers A: Yes, this printer is emptied by pulling out the basket. Answered on 3/2/2012 by Cara B from Staples A: This shredder has a basket that pulls out from the front. The shredder itself does not have to be moved to empty the basket. Answered on 3/7/2012 by Community Answer from None
Q: Is it possible to put in a plastic bag over the bin for easy removal of the confetti? If so, what size bags are needed? Asked on 10/2/2011 by Anonymous Know the answer? Answer this question 1 answer A: This shredder has an 8 gallon basket. We stock shredder bags that would compatible with this machine. Please refer to item number 889529. To place an order for this item, please contact us at 1-800-333-3330. Answered on 10/3/2011 by Liz C from Staples
Q: The antijam light comes on regardless of the number of sheets I try to feed. I can usually override it with the forward button but it is inconvenient. Is there a "home maintenance" fix? Asked on 8/20/2011 by Anonymous Know the answer? Answer this question 0 answers(earn bonus points) Q: How can I get a users manual for this shredder. Asked on 6/19/2011 by Gil from Casa Grande Know the answer? Answer this question 1 answer Q: Why does the "Full" sensor come on when the bin is only 1/4 full? Does this mean the shredder is faulty? Where is the sensor located inside the unit anyway? Asked on 4/30/2011 by Anonymous Know the answer? Answer this question 3 answers A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Thank you for your inquiry. Answered on 5/4/2011 by Liz C from Staples A: The bin sensor is top, back of bin and gets hit when papers pile up towards back. Just mash em down n keep going. Answered on 6/1/2011 by dakrygier from Mesa,az A: The way that the paper falls in the bin causes the sensor to activate. Just shake the bin to settle the paper and it should be good for a while longer. Happens to mine also. Answered on 6/2/2011 by Rebecca from New London, CT
Q: how long until the automatic turn off activates Asked on 9/17/2010 by CapJ from DeerPark, NY Know the answer? Answer this question 1 answer A: About 10 minutes. Answered on 11/17/2010 by DAD from Perrysville, OH
Q: Does this have a pull-out bin to empty contents? Asked on 9/15/2010 by Mare from Santa Monica, CA Know the answer? Answer this question 1 answer A: Yes. Just as one of the pictures show. Answered on 10/6/2010 by OfficeSupplyGuy from Wisconsin
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