Q: The "tab" that's inside the unit that fits into a "slot" of some sort has broken off. I believe it tells the unit that the door is closed and not still open. Since the "tab" is broken off, the machine thinks the door is still open. Is there a way to order a replacement part that includes this tab. It seems like it is connected by 2 screws. Without a replacement part, this shredder can no longer function. It worked great for a year. Asked on 12/28/2012 by Anonymous Know the answer? Answer this question 1 answer A: I apologize, please contact the Staples Brand Group at (800) 425-0049, Monday - Friday 8am-8pm Eastern Standard Time. Answered on 1/2/2013 by Bonnie B from Staples
Q: Can I purchase replacement parts such as the receptacle? Asked on 12/4/2012 by Hank Know the answer? Answer this question 1 answer A: No it appears you cannot purchase the wastebasket separately. Answered on 12/4/2012 by Community Answer from None
Q: Does it take special shredder bags or do you just empty it into the trash? Should I get oil to lubricate it. I will be shredding tons of boxes of old files? Is this the one to get? Asked on 10/23/2012 by Amy from Athol, MA Know the answer? Answer this question 1 answer A: This shredder has an 8.14 gallon capacity wastebasket. You need to purchase special bags. You'll need oil to lube the unit and this is a good match for your stated needs, since it's a professional grade shredder. Answered on 10/23/2012 by Community Answer from None
Q: does this unit shred unopened junk mail Asked on 2/28/2012 by Anonymous Know the answer? Answer this question 2 answers A: Please note that the shredding capacity is 30 sheets of 20lb (75 gsm) paper with standard staples, 1 credit card, 1 CD/DVD, small paper clips. Have technical questions please feel free to call our product support experts during weekday business hours: 1-866-790-8026. Answered on 3/2/2012 by Laura B from Staples A: This is a pretty heavy duty shredder, it shreds credit cards, CDs and DVDs, and staples and paperclips. It will shred junk mail, such as flyers, newsletters, credit card offers, etc. Answered on 3/2/2012 by Community Answer from None
Q: Is there a user manual that can be downloaded? Does this machine require lubricant? Asked on 2/7/2012 by Anonymous Know the answer? Answer this question 1 answer A: There is a user's manual available here http://www.product-support-staples.com/DisplaySKU.aspx?SKU=723134 and lubricant is not required for this shredder. Answered on 2/10/2012 by Community Answer from None
Q: What is the warranty on this shredder? Thank you. Asked on 11/27/2011 by Joe from New York, NY Know the answer? Answer this question 1 answer A: 1 year manufacturers limited warranty. Answered on 12/13/2011 by Darlene S from Staples
Q: wHAT IS THE DIFFERENCE BETWEEN A STRIP CUT SHREDDER AND CROSS CUT SHREDDER AND WHICH IS BETTER? Asked on 2/23/2011 by Rodless from New York, N.Y. Know the answer? Answer this question 1 answer A: A strip cut shredder cuts the paper in strips. This shredder cuts the paper in 1/4" strips. A cross cut shredder cuts the paper vertically and horizontally making smaller pieces. The pieces vary by model and can rage from 1/32” x 3/16” or 5/32″ x 1-1/8″. Answered on 3/1/2011 by AmandaD from Staples
Q: What is the quietest shredder you have in the $99 to $300 price range Asked on 2/15/2011 by Anonymous Know the answer? Answer this question 1 answer A: The quietest shredders we carry in that price range are 60-decibels, and we have a wide variety to choose from, such as 740130. If you need help locating a shredder to suit your needs, please call us at 800.333.3330. Answered on 2/21/2011 by Steve S. from Staples
Q: How manyparts come with this unit. Asked on 1/25/2011 by jd from ny Know the answer? Answer this question 2 answers A: This shredder includes the top shredding machanism and the base for collecting waste. Answered on 2/1/2011 by Steve S. from Staples A: Three (3). The shredder haed/motor assembly, wheeled frame, pull-out basket for easy dumping. The power supply cord is an attached direct plug-in with the transformer contained in the shredder head/motor assembly. Answered on 2/1/2011 by Teflonjmd from Plano, TX
Q: can you show me how the schredder is assembled Asked on 1/20/2011 by Anonymous Know the answer? Answer this question 1 answer
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