When you think about what makes your office run smoothly, there are a lot of easily identified factors, like staff and technology, or customers and revenue. But how much thought do you put into how your building gets cleaned? If your office has customers coming and going, the cleanliness of your building is a huge part of the impression you make on them, and even if it doesn't, your office building has a big impact on your staff's morale and individual wellness— after all, this is where they spend a majority of their time and potentially contact lots of germs!
So what can you do to make sure you're making the most out of this seemingly routine part of office life? Here are 8 easy steps:
- Consistency is key. Evaluate your policies, standards and cleaning goals to make sure they align and create a cohesive, consistent, effective program.
- Do a walk-through of your typical daily cleaning activities. This will allow you to document processes, evaluate effectiveness, and determine which areas deserve the most attention.
- How many tools and products do you use to clean your office building? Is there an opportunity to consolidate and use multi-use products? Is there an opportunity to make the process easier and more effective with innovative tools?
- Safety is important. Store products and chemicals that are potentially hazardous separately or eliminate them when possible. Be sure your staff are up to date on regulatory changes, are equipped with the proper protective equipment and have access to stocked First Aid kits.
- Do you have staff who are responsible for cleaning the office? Evaluate what training is in place, and supplement where needed. Make sure you have a written and documented training program with clear goals and objectives.
- Establish best practices. Create what you consider the "standard of clean" for your facility so everyone is working toward the same goal. (This will also greatly reduce staff complaints and result in improved morale.)
- Initiate a quality team. In addition to your internal staff, (and "internal customers"), partner with suppliers who align with your business objectives and values, and leverage their expertise when possible.
- These steps all lead to one overarching tip: Keep it simple. Unnecessary complexity creates inefficiencies and creates opportunities for misunderstanding and errors.
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