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Customer Reviews for Total Defense PC Tune Up (in-store only)

Total Defense PC Tune Up (in-store only)
Total Defense PC Tune Up (in-store only) is In-store only
Item # : 1564544
Model # : 1564544
Maximize Performance- Keeps your PC running like new!
  • 1 Year Subscription for 1 Device
  • PC Performance Improvement
Price isĀ $31.49
4.2
44 reviews
5 star
61%
4 star
16%
3 star
11%
2 star
5%
1 star
7%
Most helpful positive review
Posted Mar 31, 2016
total defense PC tune up
Took my slow computer in for a tune up. Roland, Danny and Ricardo were all very helpful especially since I am not technically inclined. All 3 gentlemen spent time with me. I wouldn't go anywhere else but Staples....if I need it and they sell it....they are my go to place.
VS
Most helpful critical review
Posted Oct 15, 2018
GOT BAD ANNOYING
OK have it for 4 years , this time as it is due for renewal each time I start up my computer it goes directly to the renewal page , this is annoying as it interferes with my startup programs ?? Grrr
why can't they just send a Email ??
For this REASON I am Not going to renewal , I'm Done with them
Pushie marketing is like annoying telemarkerts
BUB BYE
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Most helpful reviews
Staples Customer
Verified Buyer
Posted Oct 19, 2023
Professional, customer oriented!!!
Technician is an expert, knows the ins & outs of computers, CPU, etc!!!!
0up votes 0
0down votes 0
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Staples Customer
Posted Nov 17, 2022
Computer repair
Our computer had completely crashed. Andre and Donovan worked on our computer. They got it up and running in a couple of days. They were extremely polite, knowledgeable, and helpful. We are very happy with the service provided and would highly recommend!!
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 15, 2019
Not my favorite
Not sure what value I got if it cleaned it too then I’d say 5 stars but they don’t not unless you pay a huge fee first
9up votes 9
8down votes 8
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Staples Customer
Verified Buyer
Posted Apr 12, 2019
Did not solve my issue
I took my computer in for service as it was freezing several times during the day. I could shut down computer and re-start, but it was certainly a hassle. I took computer in, technicians worked on it and I picked it up. It seems to have taken care of the problem until later that day when it locked up again. I did take my computer in again for a few days. Picked up ...
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24up votes 24
2down votes 2
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Staples Customer
Verified Buyer
Posted Apr 8, 2019
Total Defense PC Tune-Up
It was done in a timely manner, and I felt confident that it was completed and my PC is safe now.
11up votes 11
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 29, 2019
tune up
completed timely and am satisfied with results
8up votes 8
1down votes 1
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Staples Customer
Posted Oct 15, 2018
GOT BAD ANNOYING
OK have it for 4 years , this time as it is due for renewal each time I start up my computer it goes directly to the renewal page , this is annoying as it interferes with my startup programs ?? Grrr
why can't they just send a Email ??
For this REASON I am Not going to renewal , I'm Done with them
Pushie marketing is like annoying telemarkerts
BUB BYE
20up votes 20
10down votes 10
Report
Dorothy
Verified Buyer
Posted Mar 31, 2016
total defense PC tune up
Took my slow computer in for a tune up. Roland, Danny and Ricardo were all very helpful especially since I am not technically inclined. All 3 gentlemen spent time with me. I wouldn't go anywhere else but Staples....if I need it and they sell it....they are my go to place.
20up votes 20
0down votes 0
Report
LILLIAN S.
Verified Buyer
Posted Jan 15, 2016
Total Defense Kaspersky
It seems to be working fine. I have not had any problems with security on my computer.
4up votes 4
2down votes 2
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msmmhale
Verified Buyer
Posted Jan 9, 2016
Total Defense PC Tune Up
Easy Techs were very prompt and did a great job on fixing my very slow computer. Also had new virus protection and had all other issues fixed. Wouldn't go any where else.
12up votes 12
1down votes 1
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NANCY P.
Verified Buyer
Posted Jan 3, 2016
p.c.tune up
Did a great job, cleaning out my computer and updating my virus proctor, done in a timely manner and great survice.
11up votes 11
1down votes 1
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NANCY F.
Verified Buyer
Posted Dec 24, 2015
not pleased
not pleased
16up votes 16
49down votes 49
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RAYMOND G.
Verified Buyer
Posted Dec 19, 2015
Quick fix
After struggling for several weeks with a slow computer and finally having it taken over by an unwanted search engine, I brought my laptop to Staples for service. They repaired all the registry, software and file problems very quickly, including may I did not even realize I had, installed tuneup software to scan my laptop weekly and explained all of the problems clearly...
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12up votes 12
1down votes 1
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PHILLIP W.
Verified Buyer
Posted Dec 16, 2015
Computer's performance only marginally improved
Computer's performance only marginally improved
2up votes 2
5down votes 5
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JOHN P.
Verified Buyer
Posted Dec 14, 2015
PC Tune Up.
Very satisfied. The Tech, Joe, is very customer oriented and is focused on solving any PC issues.
4up votes 4
0down votes 0
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Guest
Verified Buyer
Posted Dec 14, 2015
P tune up
Execellant
1up votes 1
6down votes 6
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BILL W.
Verified Buyer
Posted Dec 9, 2015
very satisfied.
very satisfied.
0up votes 0
5down votes 5
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CARLOS N.
Verified Buyer
Posted Dec 8, 2015
Satisfied
Satisfied
0up votes 0
1down votes 1
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WILLARD L.
Verified Buyer
Posted Dec 3, 2015
go.od
go.od
0up votes 0
3down votes 3
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GARY F.
Verified Buyer
Posted Dec 2, 2015
repair to laptop
Thanks for repairing my laptop is working great
1up votes 1
3down votes 3
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