Customer Reviews for Seagate One Touch 5TB External Portable Hard Drive, Black (STKZ5000400)
Item # : 24383777
Model # : STKZ5000400
Seagate One Touch 5TB HDD with Password Encryption
- Up to 5TB capacity helps keep all your memories in one place—simply plug in via USB 3.0 to back up with a single click or schedule automatic daily, weekly, or monthly backups.
- This external drive includes a USB cable that works seamlessly with Windows, Mac, and Chromebook laptops. (Purchase adapter separately for use with USB-C computers. Reformatting may be required for use with Time Machine.)
Price is $169.99
30-min pickup
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334 reviews
Summary of reviews
The Seagate One Touch 5TB External Hard Drive offers ample storage and is easy to use, with a compact design and reasonable price. However, some users report issues with durability and incorrect product delivery.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 18, 2026
Another Seagate Solid Performer
Solid external and portable hard drive with plenty of room to be my data storage for a couple of years. Speed of transfers seems fine so far.
VS
Most helpful critical review
Posted Feb 19, 2025
Didnt come with required cables so i have to make a fifty minute trip to get one. The info was inside the box so i had to open it to find out I can’t use it til i get a cable
Todd
Verified Buyer
Posted Mar 18, 2026
Another Seagate Solid Performer
Solid external and portable hard drive with plenty of room to be my data storage for a couple of years. Speed of transfers seems fine so far.
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Lewie G
Verified Buyer
Posted Jan 21, 2026
Plenty of storage space
This external hard drive is compact with capacity for an enormous amount of data. Documents transfer quickly from laptop or desktop to this external drive for secure storage.
0up votes 0
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Goitch
Verified Buyer
Posted Nov 22, 2025
Great HDD
Love the size of storage and drive and USB 3.1 is excellent
0up votes 0
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ANNABELLE C.
Verified Buyer
Posted Oct 10, 2025
Great Service with Tech
I wasn't sure which portable hard drive would work with my operating system and the clerk was very knowledgeable and helpful. He listened to my question and didn't look down on me when giving advice.
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STAN S.
Verified Buyer
Posted Sep 28, 2025
Worthy Time Machine disk
This external disk is working great as my Time Machine (Apple Mac) destination.
0up votes 0
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HL
Verified Buyer
Posted Aug 26, 2025
works well
works well
0up votes 0
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Nicholas
Verified Buyer
Posted Aug 18, 2025
Decent product
Does the job needed. Not the easiest thing to set up though especially if you want to partition the drive.
0up votes 0
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JOEL P.
Verified Buyer
Posted Aug 12, 2025
Works very well
It does what it's supposed to do at a very reasonable price. If I hadn't needed the drive immediately I would have waited for the availability of a 3.2 USB model since that would make a real difference in a 5 TB drive. That's not Seagate's fault though.
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P.T.
Verified Buyer
Posted Jun 27, 2025
Great product
Great for storing a large amount of files and not cluttering up your computer.
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SAM H.
Posted May 27, 2025
Encryption software problem
The main problem is that the encryption evidently is not done entirely in the device and requires software that is not a device driver. That means that the device is initially unavailable every time the system boots even if it is from hibernation. That causes problems; eventually the recycle bin got corrupted. The Seagate backup software is useless; it has very few fea...
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2up votes 2
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B.G.
Verified Buyer
Posted May 11, 2025
What a journey
Back and forth. Same issue. End the end all is good
0up votes 0
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PEARL W.
Verified Buyer
Posted Apr 26, 2025
External Drive
Great staff and costumer service always. It a pleasure to shop at Staple.
0up votes 0
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PATRICIA H.
Verified Buyer
Posted Apr 9, 2025
Seagate 5TB External Hard Drive
It's easier to use than my old Seagate External drive and smaller.
0up votes 0
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TED H.
Verified Buyer
Posted Mar 19, 2025
File Storage
Working great! Very pleased.
0up votes 0
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ERICK D.
Verified Buyer
Posted Mar 19, 2025
Security lock
Its complicated the process to create a combination code for this external device.
0up votes 0
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APRIL H.
Verified Buyer
Posted Mar 10, 2025
Great Price and Product
This is a great price and Seagate is an excellent company
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EARL H.
Verified Buyer
Posted Feb 19, 2025
Didnt come with required cables so i have to make a fifty minute trip to get one. The info was inside the box so i had to open it to find out I can’t use it til i get a cable
1up votes 1
0down votes 0
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NIKI C.
Verified Buyer
Posted Nov 25, 2024
Secure and portable
Love this little external hard drive! Easy to travel with if necessary and doesn't take up a lot of desk space when connected to a laptop. Cable is long enough to give you some placement options too.
1up votes 1
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JOAN M.
Verified Buyer
Posted Oct 15, 2024
Seagate Backup Plus 5 TB External portable drive
Lots of storage space to retain a number of backups at a reasonable price
0up votes 0
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THOMAS L.
Verified Buyer
Posted Sep 22, 2024
Very Good
Connected easily to the computers. Ran fine. Good Speed. Compact form factor.
0up votes 0
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