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Customer Reviews for Seagate One Touch 5TB External Portable Hard Drive, Black (STKZ5000400)

Seagate One Touch 5TB External Portable Hard Drive, Black (STKZ5000400)~#|#~s1145849_sc7
Item # : 24383777
Model # : STKZ5000400
Seagate One Touch 5TB HDD with Password Encryption
  • Up to 5TB capacity helps keep all your memories in one place—simply plug in via USB 3.0 to back up with a single click or schedule automatic daily, weekly, or monthly backups.
  • This external drive includes a USB cable that works seamlessly with Windows, Mac, and Chromebook laptops. (Purchase adapter separately for use with USB-C computers. Reformatting may be required for use with Time Machine.)
Price is $144.99
Free delivery by Tue, Aug 26
30-min pickup
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Over 30
4.5
323 reviews
5 star
75%
4 star
12%
3 star
6%
2 star
1%
1 star
7%
Most helpful positive review
Posted Nov 22, 2019
Backup Star
Easy to install and has plenty of storage
VS
Most helpful critical review
Posted Aug 20, 2019
Eh
It came formatted as exFAT, along with a 200MB EFI partition. To get the extra capacity I had to do a lot more work then I wanted too. Plus they waste time and money adding dumb offers on the drive that also take up a small amount of space.
Most recent reviews
Staples Customer
Verified Buyer
Posted Aug 19, 2025
Decent product
Does the job needed. Not the easiest thing to set up though, especially if you want to partition the drive.
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Staples Customer
Verified Buyer
Posted Aug 13, 2025
Works very well
It does what it's supposed to do at a very reasonable price. If I hadn't needed the drive immediately, I would have waited for the availability of a 3.2 USB model, since that would make a real difference in a 5 TB drive. That's not Seagate's fault, though.
0up votes 0
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Staples Customer
Verified Buyer
Posted Jun 29, 2025
Great product
Great for storing a large amount of files and not cluttering up your computer.
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JOHN S.
Verified Buyer
Posted Jun 12, 2025
Seagate One Touch 5TB Ext Port HD
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SAM H.
Posted May 28, 2025
Encryption software problem
The main problem is that the encryption evidently is not done entirely in the device and requires software that is not a device driver. That means that the device is initially unavailable every time the system boots, even if it is from hibernation. That causes problems; eventually the recycle bin got corrupted.
The Seagate backup software is useless; it has very few fe...
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Staples Customer
Verified Buyer
Posted May 12, 2025
What a journey
Back and forth. Same issue. End the end all is good
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PEARL W.
Verified Buyer
Posted Apr 28, 2025
External Drive
Great staff and costumer service always. It a pleasure to shop at Staple.
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PATRICIA H.
Verified Buyer
Posted Apr 10, 2025
Seagate 5TB External Hard Drive
It's easier to use than my old Seagate External drive and smaller.
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ERICK D.
Verified Buyer
Posted Mar 19, 2025
Security lock
Its complicated the process to create a combination code for this external device.
0up votes 0
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TED H.
Verified Buyer
Posted Mar 19, 2025
File Storage
Working great! Very pleased.
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Staples Customer
Verified Buyer
Posted Mar 10, 2025
Great Price and Product
This is a great price and Seagate is an excellent company
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Staples Customer
Verified Buyer
Posted Feb 19, 2025
Didnt come with required cables so i have to make a fifty minute trip to get one. The info was inside the box so i had to open it to find out I can’t use it til i get a cable
1up votes 1
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Staples Customer
Verified Buyer
Posted Nov 25, 2024
Secure and portable
Love this little external hard drive! Easy to travel with if necessary and doesn't take up a lot of desk space when connected to a laptop. Cable is long enough to give you some placement options, too.
1up votes 1
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Staples Customer
Verified Buyer
Posted Oct 16, 2024
Seagate Backup Plus 5 TB External portable drive
Lots of storage space to retain a number of backups at a reasonable price
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Staples Customer
Verified Buyer
Posted Sep 23, 2024
Very Good
Connected easily to the computers. Ran fine. Good Speed. Compact form factor.
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Staples Customer
Verified Buyer
Posted Sep 18, 2024
Ran out of Space
As I was running out of space in the cloud and it seemed a good idea to get my second Seagate external hard drive. The first one was 2 TB and as it was not enough space I bought a 5 TB and hope it will be enough for a while. They are easy to register and to use. They are also physically small enough to take them with me if I so choose.
2up votes 2
0down votes 0
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ARI
Verified Buyer
Posted Sep 12, 2024
Died after 5 years
Unfortunately, after 5 year of not that heavy use, it is now dying. Transfer speed is terrible (1 or 2 mb) and not even sustained.
1up votes 1
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DCCarGuy
Verified Buyer
Posted Sep 3, 2024
Great for videopgraphers
I keep several of these on hand for video shoots. They are easily storable units that hold a lot of data. I normally have one per year, and I just bought one to help me back up all my old laptops and hard drives.
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RUSSELL E.
Verified Buyer
Posted Aug 11, 2024
A very good external HDD
This is my second one. They are very reliable and does not require a secondary power source. The drive is small, so it can be placed anywhere.
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Staples Customer
Verified Buyer
Posted Aug 8, 2024
Purchased before
These drives seem to work very well. I have 3 and have had no issues.
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