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Customer Reviews for WD My Passport 2TB USB 3.2 Gen 1 External Hard Drive, Black (WDBYVG0020BBK-WESN)

WD My Passport 2TB USB 3.2 Gen 1 External Hard Drive, Black (WDBYVG0020BBK-WESN)~#|#~sp70793017_sc7
Item # : 24421982
Model # : WDBYVG0020BBK
  • Portable hard drive in black features 2TB storage capacity and PC compatibility
  • USB 3.2 Gen 1 ready, compatible with USB 2.0/3.0 ports
Price is $74.99, Regular price was $105.79, You save 29%
Free Next-Day eligible by tomorrow
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Over 30
4.6
34 reviews
5 star
79%
4 star
12%
3 star
3%
2 star
0%
1 star
6%
Most helpful positive review
Posted Dec 1, 2020
Perfect
I need a backup system to make sure all my work is saved externally in case the computer would decide to stop working at some point. I have way too many files and programs to start over and would be basically shut down if I didn't have everything saved. I replaced a Seagate, which worked just fine, but my IT guy recommended the WD Passport and I am glad he did.
VS
Most helpful critical review
Posted Feb 19, 2025
won't download
Spent hours of frustration. Will not let me download to my mac book. I hate this product & will return.
Most recent reviews
Staples Customer
Verified Buyer
Posted Oct 2, 2025
Nice looking devise.
We will see, after I used it a couple of months
0up votes 0
0down votes 0
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BRIAN S.
Verified Buyer
Posted Sep 29, 2025
Works great, I did need help in installing!! (The Geek Squad)
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Sep 28, 2025
My Back Up Lifesaver
Passport is great but had to have technical support to install but WD support is great.
0up votes 0
0down votes 0
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GLENN S.
Verified Buyer
Posted Jul 11, 2025
Somewhat difficult to use
It worked fine until I tried to eject from the USB port. Got Error Occurred message several times before finally getting it ejected.
0up votes 0
0down votes 0
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DENISE W.
Verified Buyer
Posted Mar 20, 2025
Great Item and Great Price
This item was a great deal and great price. It has tons of storage and perfect.
0up votes 0
0down votes 0
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BEVERLY O.
Posted Feb 19, 2025
won't download
Spent hours of frustration. Will not let me download to my mac book. I hate this product & will return.
0up votes 0
0down votes 0
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FILOMENA D.
Verified Buyer
Posted Jan 4, 2025
Not worth the money
Installed product as per instructions and got an error that product is faulty and makes a click sound.
0up votes 0
0down votes 0
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D S
Verified Buyer
Reviewed at:
Staples Advantage
Posted Nov 7, 2024
Great storage device and Customer Svc
I have one that I use every day, this is a purchase for additional storage. Had an issue with a previous one and customer service was able to restore all my lost files for me and response was great.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 18, 2024
I have one already and use it pretty much daily
0up votes 0
0down votes 0
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MARGARET H.
Verified Buyer
Posted Apr 7, 2024
I’ve bought this before and liked it. I like to backup all my data.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 25, 2024
Very easy to setup and use.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 4, 2023
Great storage
I use to store all my documents. Easy to use and set up.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 14, 2022
SPEED
SO FAR WOEKS GREAT....FAST
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 3, 2022
Nice produce
Other than this is not a plug & play item, one needs to call the manufacturer to "set it up" for a MAC, "was easy peasy"
1up votes 1
3down votes 3
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SHAWN T.
Verified Buyer
Posted Jul 13, 2022
WD My Passport 2TB USB 3.2 Gen 1
The external hard drive was easy to use and it loaded all of our files in less time than I had expected.
0up votes 0
0down votes 0
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DONA LOGAN
Verified Buyer
Posted Mar 29, 2022
Good for it's purpose.
Does the job that I needed it to do.
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 1, 2021
Great drive!
USB powered, small footprint, fast and includes apps. I would recommend this to a friend.
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Sep 6, 2021
Very compact
Has more than enough storage for my needs and is very compact for travel.
2up votes 2
0down votes 0
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ROBERT B.
Verified Buyer
Reviewed at:
Quill
Posted Jun 30, 2021
Quick and reliable service. Offers plenty of great products.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted May 5, 2021
Perfect for traveling!
I love this 2 TB drive! It's perfect to have when I travel for work by having important saved data I use all the time. Great price, too!
1up votes 1
0down votes 0
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