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Customer Reviews for WD My Passport 5TB USB 3.2 Gen 1 External Hard Drive, Black (WDBPKJ0050BBK-WESN)

WD My Passport 5TB USB 3.2 Gen 1 External Hard Drive, Black (WDBPKJ0050BBK-WESN)~#|#~sp70792982_sc7
Item # : 24421984
Model # : WDBPKJ0050BBK
  • Portable drive in black features 5TB storage capacity and PC compatibility
  • USB 3.2 Gen 1 ready, compatible with USB 2.0/3.0 ports
Price is $139.99, Regular price was $179.89, You save 22%
Delivery fees may apply
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Over 30
4.2
19 reviews
5 star
74%
4 star
0%
3 star
5%
2 star
11%
1 star
11%
Most helpful positive review
Posted Mar 10, 2020
Love MyPassport
I now have enough room to back up all my other old back up drives, plus my last laptop with files that couldn't sync because it had no memory left, plus my new laptop and online storage too! Wow - this little black box holds everything I need to keep my backup files on hand and safe!
VS
Most helpful critical review
Posted Aug 4, 2020
DOA
Returned it, wouldn’t set up properly.
Most recent reviews
MENGYE C.
Verified Buyer
Posted Apr 2, 2025
One of the drive was broken
Two were bought and one of them couldn't sustain the file transfer over 5mins, before the file system disappeared.
0up votes 0
0down votes 0
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with external hard drive. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., April 3, 2025
Staples Customer
Verified Buyer
Posted Jun 30, 2024
Theeee Perfect Back-up drive
My new WD My Passport 5TB USB 3.2 Gen 1 External Hard Drive, Black, is exactly what I was looking for. I have 2 others. This one is more compact, much smaller, but higher capacity. A bit pricy, but worth it for its size and convenience. On more reason I am a loyal Staples customer. Thank YOU Staples for asking for feedback.
0up votes 0
0down votes 0
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Aiesha
Verified Buyer
Reviewed at:
Quill
Posted Mar 12, 2024
Perfect HD
This was easy to use and transfer my stuff onto it.
0up votes 0
0down votes 0
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GEORGE D.
Verified Buyer
Posted Aug 5, 2023
Easy to use
Works fine out of the box. Comes with backup software, but was immediately recognized by Acronis True Image for WD, so installation was not required.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Feb 8, 2023
Handy
Very small and light, no power adapted needed, easy to set up. Good so far!
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted May 13, 2022
Perfectly Dependable
it is doing exactly what we need
0up votes 0
1down votes 1
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LILY K.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Sep 2, 2021
WD My Passport 5TB
Better than Seagate.
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Jan 1, 2021
Thought I had backup software on it.
The unit is a great big flashdrive (good) but I did expect to find userfriendly backup software to be easily available to use.
0up votes 0
3down votes 3
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Staples Customer
Verified Buyer
Posted Dec 8, 2020
.
.......................
0up votes 0
4down votes 4
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Staples Customer
Verified Buyer
Posted Aug 6, 2020
Easy and as expected
So impressed with the free delivery. All products as expected. Good work staples you made back to school shopping easy!
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Aug 4, 2020
DOA
Returned it, wouldn’t set up properly.
1up votes 1
2down votes 2
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Staples Customer
Verified Buyer
Posted Jul 28, 2020
Lotta Storage for a good price.
Just plugged it in and started copying files. Works just as expected.
2up votes 2
1down votes 1
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Staples Customer
Verified Buyer
Posted Jul 21, 2020
Not impressed
This required the install of their software for scheduling, etc. All I needed was an external hard drive to use as an auto-backup, using my computer software. More complicated than it needed to be and did not want their software on my computer. Auto-loads upon start up as well. (Of course I removed it, but still unnecessary time involved.)
6up votes 6
3down votes 3
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Staples Customer
Verified Buyer
Posted May 25, 2020
Lots of storage
Worked well for my needs. Very happy with product.
2up votes 2
1down votes 1
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Staples Customer
Verified Buyer
Posted May 17, 2020
Very Happy...
I bought this External hard drive and start transfering my collection of videos and photos on this hard drive. I am very happy with it,
2up votes 2
1down votes 1
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Staples Customer
Verified Buyer
Posted May 5, 2020
WD My Passport 5TB USB 3.2 Gen 1 External Hard Drive
Came promptly, set up easily, So far so good! Great service from Staples.
1up votes 1
1down votes 1
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Staples Customer
Verified Buyer
Posted Apr 20, 2020
Not working properly on MAC
It worked fine for about two days, then started getting error messages that it couldn't back up to designated folder. I had to disable sleep for it to work. Still trying to figure this out. May just return it.
6up votes 6
2down votes 2
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Staples Customer
Verified Buyer
Posted Mar 10, 2020
Love MyPassport
I now have enough room to back up all my other old back up drives, plus my last laptop with files that couldn't sync because it had no memory left, plus my new laptop and online storage too! Wow - this little black box holds everything I need to keep my backup files on hand and safe!
9up votes 9
0down votes 0
Report