Customer Reviews for WD My Passport 4TB USB 3.2 Gen 1 External Hard Drive, Red (WDBPKJ0040BRD-WESN)
7 reviews
Most helpful positive review
Posted Nov 10, 2020
Excellent Product
I have used WD External drives for many years and they never fail. Easy to use, comes in a variety of colors. I have tried other drives and they do not hold up to this product.
VS
Most helpful critical review
Posted Dec 6, 2022
Unreliable and disapointing
Drive didn't make it a full year. Computer can no longer read it and when you plug it in all it does is click every 60 seconds or so. Very disappointed in the unreliability of this product. I'll have to pull the SSD drive out and hook it up inside my computer to pull the files off of it. Wish they made a more reliable product like they used to. Will try a Seagate br...
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Staples Customer
Verified Buyer
Reviewed at:
Quill
Posted Aug 25, 2025
Never received
Never got my order.
0up votes 0
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YVONNE P.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Nov 15, 2024
WD MY PASSPORT
returning due to throwing errors
0up votes 0
0down votes 0
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Staples Customer
Posted Dec 6, 2022
Unreliable and disapointing
Drive didn't make it a full year. Computer can no longer read it and when you plug it in all it does is click every 60 seconds or so. Very disappointed in the unreliability of this product. I'll have to pull the SSD drive out and hook it up inside my computer to pull the files off of it. Wish they made a more reliable product like they used to. Will try a Seagate br...
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3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Jan 4, 2022
Disappointed
This worked less than 2 years. I'm unable to access any of my files. Getting msg I:\is not accessible - The Parameter is incorrect. Very disappointed. Hoping my local computer shop can retrieve the bulk of the files & I don't lose everything.
3up votes 3
0down votes 0
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Staples Customer
Verified Buyer
Posted Nov 10, 2020
Excellent Product
I have used WD External drives for many years and they never fail. Easy to use, comes in a variety of colors. I have tried other drives and they do not hold up to this product.
2up votes 2
0down votes 0
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