Customer Reviews for WD My Passport 1TB USB 3.2 Gen 1 External Hard Drive, Black (WDBYVG0010BBK-WESN)
23 reviews
Most helpful positive review
Posted Mar 19, 2020
Really Easy to Use
Plug and Play. Does everything I needed it for.
VS
Most helpful critical review
Posted Aug 29, 2024
Couldn't get to work.
Going to return it. I thought it was plug and play like a thumb drive. Not so. Wanted to download all files from an older windows computer. All I could find was to download from the cloud or social media which is NOT what I want to do. Disappointed in this product.
Staples Customer
Verified Buyer
Posted Jun 19, 2025
Works well
I bought this brand as I have an older version. It is secure in that it can be password protected or not. Helping me organize files to keep cloud storage down.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Nov 24, 2024
MEMORY
PRODUCT DELIVERED AS PROMISED
0up votes 0
1down votes 1
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honeytax
Verified Buyer
Reviewed at:
Quill
Posted Nov 8, 2024
good price
good deal for everyday back ups-didn't need a huge storage amount
0up votes 0
0down votes 0
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SUE S.
Verified Buyer
Posted Aug 29, 2024
Couldn't get to work.
Going to return it. I thought it was plug and play like a thumb drive. Not so. Wanted to download all files from an older windows computer. All I could find was to download from the cloud or social media which is NOT what I want to do. Disappointed in this product.
0up votes 0
0down votes 0
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ANN R.
Verified Buyer
Posted Aug 11, 2024
Works well. Has a lot of space.
0up votes 0
0down votes 0
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MICHELLE D.
Verified Buyer
Posted Aug 8, 2024
Exactly what I needed!
I was looking for an external hard drive - for storage of older but necessary files. This comes with an adapter...literally Plug & Go!!!
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jun 20, 2024
A DUD
Despite downloading the software, I can't get the drive to work. It's a waste of money!
0up votes 0
0down votes 0
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MICHAEL
Verified Buyer
Posted May 17, 2024
Excellent
Purchased for the purpose of creating a clone of my C drive. Worked perfectly.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 26, 2022
WD My Passport
I have several WD My Passport drives. I love the older ones and still us them. For my recent purchase, the description says it comes with back-up software; however, my most recent purchase did not have any back-up software on it. Thus, I am somewhat disappointed.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 1, 2021
NOT GOOD FOR BACKUP TOO COMPLICATED. i GIVE ONE STAR
Not too satisfied with it. No ability to back up on regular basis without downloading a 3rd party app. Then have to have the app for the passport to access the compressed info. Too complicated and not as advertised...false advertising.
1up votes 1
1down votes 1
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Staples Customer
Verified Buyer
Posted Mar 29, 2021
Small and Handy External Hard Drive
This drive holds about 930 gigs of data. I use primarily for video. Fast transfers and no issues. The drive is small- 3" X 4.25" X .5" thin. I use it on a Windows 10 PC.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Jan 12, 2021
WD My Passport USB
I thought I was getting something that would be quick and easy to store and back up information on my computer. Instead you have to install software for the program. I got everything installed , but Don't know if my files are backed up or not. Can't find anything on the device. Have seen problem after problem on the WD help web site. Was a hassle getting product registe...
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4up votes 4
7down votes 7
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Staples Customer
Verified Buyer
Posted Jan 9, 2021
I Love It
The delivery was FAST and EASY. There was no hitch in the Service
3up votes 3
1down votes 1
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Staples Customer
Verified Buyer
Posted Dec 25, 2020
Fast & Compact
Nice little unit. Ran perfectly out of the box. Fast, supports USB 3.0.
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Dec 9, 2020
great
easy to use. Just plug in to USB, drag and drop the files. In a matter minutes I had 7 years of data backed up. Worth the cost!
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 14, 2020
Great external hard drive at a good price!
Bought this to back up my computer to and store videos on. USB 3.0 connection transfers files fast. The WD discovery software can be installed on your computer to manage this device, keep it up to date, and you can even buy cloud storage if desired. Check out Veeam back up software if you are looking for a good back up service.
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Aug 27, 2020
As Advertised
No disappointments here. Just what I was needing at a reasonable price.
2up votes 2
1down votes 1
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Staples Customer
Verified Buyer
Posted Apr 1, 2020
Mac
not Mac compatible, although it says it is. this is setup for dos
1up votes 1
13down votes 13
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Staples Customer
Verified Buyer
Posted Mar 19, 2020
Really Easy to Use
Plug and Play. Does everything I needed it for.
5up votes 5
0down votes 0
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Staples Customer
Verified Buyer
Posted Feb 21, 2020
too soon to comment
Haven't done much with it yet. Seems to work ok. If I have problems I'll report them here.
0up votes 0
9down votes 9
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