Customer Reviews for Samsonite Freeform 21.25" Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
Item # : 24535631
Model # : 78255-4744
- Made of injection-molded polypropylene in white/gray
- Zipper closure and TSA three-dial combination recessed lock keep items safe and secure
Price is $415.99
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Over 30
1378 reviews
Most helpful positive review
Posted Oct 29, 2025
Great purchase
Perfect size carry on with plenty of room and great quality
VS
Most helpful critical review
Posted May 21, 2025
Samsonite
Since it arrived AFTER my trip - it's still in the box!
Sgt03USMC
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Oct 29, 2025
Great purchase
Perfect size carry on with plenty of room and great quality
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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JR DeLaurier
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Reviewed at:
samsonite.com
Posted Oct 25, 2025
Mobility Monster
Exceptional mobility and surprising amount of packing space.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Jen D.
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Posted Oct 16, 2025
Loved this so much I bought a 2nd for my daughter!
We have one in light blue and the white/grey. Love the look and quality. It rolls very smoothly. Doesn't tip over easily. Clean design. It unfortunately does get some scuff marks from handling but it's the perfect bag for a carry-on or for a weekend getaway.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Auditor
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samsonite.com
Posted Oct 1, 2025
Beautiful and good performance
I bought this carry on a month ago and I travel weekly. I am happy with the quality and appearance. So far so good.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Lisa Ashley
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Posted Sep 28, 2025
The best carry on I’ve ever owned!
So cute! So fun!! So happy! So perfect! It makes me want to go on a million adventures!
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Megan
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samsonite.com
Posted Sep 27, 2025
great carry on
I really like this luggage. It is made well and the color choices are beautiful. I’ve used it 3 times to travel and it’s holding up very well. I like that if you want to pack a little more you can unzip the luggage to expand it.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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SOmarS
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samsonite.com
Posted Sep 17, 2025
Sharp looking luggage
Super sharp looking luggage, but the white gets dirty really quickly. Also difficult to clean the white part of the luggage.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Awesome
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samsonite.com
Posted Sep 11, 2025
Awesome . Great product . Really great product. Re
Awesome, strong, light and beautiful . Great product
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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aron
Reviewed at:
samsonite.com
Posted Sep 8, 2025
pull-out telescoping handle is a real problem
The suitcase itself looks fine, but the pull-out telescoping handle is a real problem. It doesn’t open or close smoothly at all—you have to shake it around and fight with it just to get it to lock into place. Every time we use it, it feels like a struggle. For something as basic and important as the handle, this is really disappointing and makes travel more frustrating ...
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This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Response from Staples :
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
September 10, 2025
Susan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Aug 24, 2025
Great Carry On Spinner
I love this carry on! It holds everything in place and looks great doing it! The wheels spin freely and it's nice and lightweight.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Lillyw
Reviewed at:
samsonite.com
Posted Aug 22, 2025
Slightly too big for most airlines
Nice suitcase, but slightly too big for almost every airline. You may be forced to check it at the gate for a small fortune if they are strict.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Response from Staples :
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
August 22, 2025
Bryan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Aug 19, 2025
MY GF MADE ME BUY IT
It was a well research purchase and im glad i did it.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Carrie
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Reviewed at:
samsonite.com
Posted Aug 11, 2025
Excellent carry-on luggage
Plenty of space, sturdy piece of luggage and wheels roll smoothly in all directions
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Emily T
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Reviewed at:
samsonite.com
Posted Aug 10, 2025
Great carry on bag
I’ve just gotten back from my first airline trip with this bag and am very happy with it. The bag rolls well in the airport, the handle extends easily, and it fits in the overhead bins well. It also is more spacious than my last bag.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Jim
Reviewed at:
samsonite.com
Posted Jul 24, 2025
Spinner Carryon is Larger than most airlines allow
I bought this carry on spinner with plans to do quite a bit of airline traveling and I needed a quality carry-on. The external 23" size and 10" width stated are larger than than the allowable size in the airline guide you provide on your webpage. So far the gate agents have not questioned it, but last year I flew on flights where the agents required customers to squee...
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This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Response from Staples :
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
July 26, 2025
Wls
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jul 14, 2025
Perfecto!
Perfect size for me. Suits my needs to a T. Looking forward to years of use.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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ATW5220
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Posted Jun 12, 2025
Great quality and lightweight!
My husband and I both have this carry on bag - we just did a 2 week trip around Italy and this bag held up SO well! Very impressed with the quality, and it made those cobblestone streets way easier to haul luggage around that was durable and lightweight!
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Zzz
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted May 27, 2025
Good luggage
The luggage is very light, but it has a rigid frame and beautiful design.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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Jose l
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samsonite.com
Posted May 25, 2025
No title
It could be an inch bigger but, overall is nice looking.
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)
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DEBORAH C.
Posted May 21, 2025
Samsonite
Since it arrived AFTER my trip - it's still in the box!
This review is for Samsonite Freeform 21.25 Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, Black (78255-1041)
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