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Customer Reviews for Samsonite Freeform 21.25" Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, White/Gray (78255-4744)

4.5
1932 reviews
5 star
79%
4 star
9%
3 star
3%
2 star
3%
1 star
7%
Most helpful positive review
Posted Dec 21, 2020
Problem
It is not possible to open my suitcases because it is closed I do not know the code to open it I need help please
VS
Most helpful critical review
Posted Sep 3, 2025
Totally wrong item.
Didn’t receive any luggage. Got sent a carry on bag instead. How does that happen??
Most recent reviews
Susan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Aug 24, 2025
Great Carry On Spinner
I love this carry on! It holds everything in place and looks great doing it! The wheels spin freely and it's nice and lightweight.
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Bryan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Aug 19, 2025
MY GF MADE ME BUY IT
It was a well research purchase and im glad i did it.
0up votes 0
0down votes 0
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Carrie
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Aug 11, 2025
Excellent carry-on luggage
Plenty of space, sturdy piece of luggage and wheels roll smoothly in all directions
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Emily T
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Aug 10, 2025
Great carry on bag
I’ve just gotten back from my first airline trip with this bag and am very happy with it. The bag rolls well in the airport, the handle extends easily, and it fits in the overhead bins well. It also is more spacious than my last bag.
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Wls
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Jul 14, 2025
Perfecto!
Perfect size for me. Suits my needs to a T. Looking forward to years of use.
0up votes 0
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Zzz
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted May 27, 2025
Good luggage
The luggage is very light, but it has a rigid frame and beautiful design.
0up votes 0
0down votes 0
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Jose l
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted May 25, 2025
No title
It could be an inch bigger but, overall is nice looking.
0up votes 0
0down votes 0
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Bradley
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted May 7, 2025
Great purchase!
Love the look and feel. Glides nicely and good quality.
0up votes 0
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Kathleen S.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Apr 17, 2025
A must have piece of luggage!!
Love the feel and ease of use with this new piece of luggage.
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MAC
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Apr 3, 2025
My first choice a second time.
This is my second Samsonite spinner. The only reason I am replacing my first one after 10+ years is because I’ve worn out the wheel tread since I often combine public transportation and walking while traveling. The familiarity of my same/old bag in a new color is fun! I expect this case exterior, zippers, and lock will function with the same Five Star rating as my previ...
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Gwen
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Feb 3, 2025
So happy with my choice!!
This bag met all expectations, and it feels so…smooth. Everything about it.
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Paula21
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Jan 3, 2025
Nice quality
Very nice suitcase as a carryon or weekend bag. Good quality and can fit quite a bit in the bag. I like the extender in case black extra.
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FayeH
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Dec 27, 2024
Great product
It has a solid material and flexible control, making it easy to use - even my kids can handle it with ease.
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May not try again
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Dec 16, 2024
Never received my order.
I can't give any stars to a suitcase I never received. Not a good experience for the first time ordering from Samsonite.
0up votes 0
0down votes 0
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Isco
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Nov 26, 2024
Deserve to buy under 100
The overall quality is decent. However, this carry on is a little bit heavy for me.
0up votes 0
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Kimberly R
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Nov 11, 2024
Awesome carry on
This is an ideal carry on. Thoughtfully designed and solid in construction. I love the color scheme which is sporty, yet classy. I was able to easily maneuver the suitcase around the airport and place in the overhead. I had trouble opening the lock at first and called customer service; they were helpful and immediately available.
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Meinthe904
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Oct 13, 2024
Great!
Great product! Works really well. Nice and light, good concept.
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Y Mitch
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Oct 7, 2024
this is outstanding look
this is outstanding look and very easy handling to go everywhere
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KLKT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Sep 25, 2024
Perfect size and style
Love this suitcase. It is stylish, smooth and easy to handle. I love the lime green accents. I love that the zippers lock in place. They also have a key slot for tsa. Highly recommend!
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MariaFeeBee
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Samsonite
Posted Sep 24, 2024
Nice looking and works well
Love my new carry on. It is lightweight and rolls very easily. Only used it once but so far so good!
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