Customer Reviews for Samsonite Freeform 31.1" Hardside Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, Black (78257-1041)
Item # : 24535685
Model # : 78257-1041
- Made of injection-molded polypropylene in black
- Zipper closure and TSA three-dial combination recessed lock keep items safe and secure
Price is $219.99, Regular price was $279.99, You save 21%
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Over 30
2000 reviews
Most helpful positive review
Posted Oct 21, 2025
Great Product
[This review was collected as part of a promotion.] Excellent piece of manufacturing. Durable and tough to last a long time under hard conditions. I’m proud to own Samsonite and people envy the quality of the product.
VS
Most helpful critical review
Posted Oct 4, 2025
light weight, broken in 1st trip
I bought this carryon in black color. It is light weight, but the folding stipe broken in my 1st trip. very disappointed. It supposes to have 10-year warranty, but I already thru away the tag came with, don't know what to do.
Udayano
Reviewed at:
samsonite.com
Posted Oct 21, 2025
Great Product
[This review was collected as part of a promotion.] Excellent piece of manufacturing. Durable and tough to last a long time under hard conditions. I’m proud to own Samsonite and people envy the quality of the product.
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Pam S
Reviewed at:
samsonite.com
Posted Oct 9, 2025
Perfect Carryon
[This review was collected as part of a promotion.] We have three different carryons. This by far is the best of all! It holds so much and it is so easy to wheel around. I highly recommend it!
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jin
Reviewed at:
samsonite.com
Posted Oct 4, 2025
light weight, broken in 1st trip
I bought this carryon in black color. It is light weight, but the folding stipe broken in my 1st trip. very disappointed. It supposes to have 10-year warranty, but I already thru away the tag came with, don't know what to do.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
, October 6, 2025
Meredith
Reviewed at:
samsonite.com
Posted Oct 3, 2025
Disappointed in exterior durability
I like the luggage, but I expected the exterior to hold up better. After only one use traveling via airplane there are numerous scuffs and abrasions. I was hoping it would like nice for a longer period of time. I find this unfortunate.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
, October 3, 2025
Megan
Reviewed at:
samsonite.com
Posted Sep 27, 2025
great carry on
[This review was collected as part of a promotion.] I really like this luggage. It is made well and the color choices are beautiful. I’ve used it 3 times to travel and it’s holding up very well. I like that if you want to pack a little more you can unzip the luggage to expand it.
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Yvy
Reviewed at:
samsonite.com
Posted Sep 27, 2025
It will be all scratched
[This review was collected as part of a promotion.] The suitcase looks good, but it scrated within the first hour I go it, after the first travel I regretted my purchase, all scratched. I do not recommend
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Response from Staples :
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
, September 29, 2025
Ba
Reviewed at:
samsonite.com
Posted Sep 25, 2025
East
[This review was collected as part of a promotion.] Worked great on out vacation fit all that we needed easy to handle
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Reviewed at:
samsonite.com
Posted Sep 23, 2025
Repeat Costumer
[This review was collected as part of a promotion.] Great piece of luggage second time buying this item.
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Jagu
Reviewed at:
samsonite.com
Posted Sep 8, 2025
Worth the money
[This review was collected as part of a promotion.] Sturdy, durable, large enough and nice color. I would recommend it to everyone.
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aron
Reviewed at:
samsonite.com
Posted Sep 8, 2025
pull-out telescoping handle is a real problem
The suitcase itself looks fine, but the pull-out telescoping handle is a real problem. It doesn’t open or close smoothly at all—you have to shake it around and fight with it just to get it to lock into place. Every time we use it, it feels like a struggle. For something as basic and important as the handle, this is really disappointing and makes travel more frustrating ...
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Response from Staples :
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
, September 10, 2025
Megan
Reviewed at:
samsonite.com
Posted Sep 7, 2025
Great purchase
[This review was collected as part of a promotion.] Very light bag that rolls very well, easy to maneuver in the airport
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Steve
Reviewed at:
samsonite.com
Posted Aug 27, 2025
Large check-in spinner
[This review was collected as part of a promotion.] Size, function and form is great. It’s look and feel and ruggedness is worth the money. Excited to use it for the first time.
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Sheryl
Reviewed at:
samsonite.com
Posted Aug 25, 2025
Sturdy and Beautiful
[This review was collected as part of a promotion.] Every stitch on this bag is precise, and the zippers are solid. A pleasure to roll thru airports...
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Lillyw
Reviewed at:
samsonite.com
Posted Aug 22, 2025
Slightly too big for most airlines
Nice suitcase, but slightly too big for almost every airline. You may be forced to check it at the gate for a small fortune if they are strict.
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Response from Staples :
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
, August 22, 2025
Natalie
Reviewed at:
samsonite.com
Posted Aug 19, 2025
Not durable
Used it only a handful of times and the zipper ripped on the side of the hard shell.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
, August 20, 2025
FlygirlAK
Reviewed at:
samsonite.com
Posted Aug 19, 2025
Marry Me & Fly Standby ✈️
[This review was collected as part of a promotion.] Was gifted a 2-pc Freeform Summer 2025. We travel a lot! The carryon is perfect for keeping up with my pilot. This baby has plenty of space, is lightweight, and rolls like a dream. I’ve had other brand hard cases break in the past. (If your man buys crummy luggage, dump both.) Samsonite is quality and flexible so it wo...
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LK
Reviewed at:
samsonite.com
Posted Aug 18, 2025
Do not buy
Wheel broke off and Samsonite does not offer replacement wheels. Waste of money!
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
, August 20, 2025
Mommy005
Reviewed at:
samsonite.com
Posted Aug 16, 2025
Very expensive, not durable
[This review was collected as part of a promotion.] These photos are after 1 flight….don’t waste your money. Not durable at all.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
, August 18, 2025
Grandma
Reviewed at:
samsonite.com
Posted Aug 2, 2025
5 Stars!!
[This review was collected as part of a promotion.] Durable and light- love the color- excited for our trip!
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Reviewed at:
samsonite.com
Posted Jul 28, 2025
Sharp Looking Luggage!
[This review was collected as part of a promotion.] Just received my new Samsonite Freeform luggage and it is gorgeous! It had a sleek, elegant and sophisticated look. Can’t wait to use it!!
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