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Customer Reviews for Roku Express 3960R Streaming Media Player, Black

Roku Express 3960R Streaming Media Player, Black~#|#~B1612806-EBF5-4814-B70D0EBD69106D2F_sc7
Roku Express 3960R Streaming Media Player, Black~#|#~6FBD9FC6-3953-4964-B09645F83CDDE516_sc7
Roku Express 3960R Streaming Media Player, Black is In-store only
Item # : 24556360
Model # : 3960R
  • Fast and powerful streaming media player delivers a fast, seamless HD streaming experience on any TV
  • Features 1 x HDMI and 1 x Micro-USB ports
Price is $29.99
1-hr pickup
4.6
38 reviews
5 star
79%
4 star
13%
3 star
0%
2 star
3%
1 star
5%
Most helpful positive review
Posted Jul 6, 2025
Roku
I've installed it and it's working just fine!
VS
Most helpful critical review
Posted Oct 1, 2023
Not for Hotels or Dorms
We purchased this specifically for use in a hotel room while we travel. Because the current hotel (a Marriott) does not require a password for logging into their network, this particular Roku does not work. There is supposed to be some sort of upgrade that can be done online that will make it compatible, but because we are currently at that hotel and are using their ...
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Most recent reviews
ELEANOR H.
Verified Buyer
Posted Jul 6, 2025
Roku
I've installed it and it's working just fine!
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jun 2, 2025
Roku
Works great
0up votes 0
0down votes 0
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CLIFF F.
Verified Buyer
Posted May 21, 2025
Subsciping to Roku
Vey awkward to navigate getting the Roku site.
There are no instructions
0up votes 0
0down votes 0
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Response from Staples :
You can contact Roku support by calling (816) 272-8106. If you need help with account issues, setting up a new Roku device, or support for a Roku Smart Home product, this is the number to use. ^MS
Staples C., May 22, 2025
Staples Customer
Verified Buyer
Posted Apr 19, 2025
Roku for you.
Easy to install.
0up votes 0
0down votes 0
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EMMAUEL
Verified Buyer
Posted Dec 22, 2024
Great solution
I have an older Phillips smart screen TV model that has an outdated app (VUDU). This gadget was a great solution at a modest sale price. Thanks.
0up votes 0
0down votes 0
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VALERIE D.
Verified Buyer
Posted Nov 2, 2024
Nice. Roku remote
Device is functional with the exception of no volume control.
0up votes 0
0down votes 0
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KARENA L.
Verified Buyer
Posted Oct 27, 2024
Haven’t set up not yet
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 10, 2024
Missing Too Many Key Features
I was disappointed in this unit. You can’t turn it on and off. It also doesn’t have volume control and that is definitely means you have to use 2 remotes to operate the tv.
Definitely purchase an upgraded Roku. This unit is a real disappointment.
0up votes 0
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VICTOR A.
Verified Buyer
Posted Oct 7, 2024
Great Streaming Stick
This is very easy to install and use it now have two in my home.
0up votes 0
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Staples Customer
Verified Buyer
Posted Aug 22, 2024
Roku express work as expected
Great price at Staples
0up votes 0
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Staples Customer
Verified Buyer
Posted Aug 17, 2024
Roku
Works well as expected
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jun 25, 2024
Very good Roku equipment
It was very easy to install. I am not good at connecting electronics, but I did easily. It is recommended.
0up votes 0
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GINETTE P.
Verified Buyer
Posted Jun 16, 2024
Best Father’s Day gift
The Roku has made this Father’s Day the best!! Being able to see more baseball and stream more tv shows than before!! Best Father’s Day gift!
0up votes 0
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Staples Customer
Verified Buyer
Posted May 8, 2024
Works great.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted May 1, 2024
Roku
Excellent
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Nov 21, 2023
Quick add-on tvat a great price
This is my third Roku device. Wanted to set up an older flat-screen in my home office. Bought the basic rig for $24.99, had it up and running and registered with my Roku account in 15 minutes. And I'm no techie. Love Roku!
0up votes 0
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Staples Customer
Verified Buyer
Posted Oct 27, 2023
Makes an over the air TV, a picture to the world.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 5, 2023
I was able to follow the directions in the box and turn my flat screen but "dumb" tv into a smart one, which has allowed me to cut the cable.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Oct 1, 2023
Not for Hotels or Dorms
We purchased this specifically for use in a hotel room while we travel. Because the current hotel (a Marriott) does not require a password for logging into their network, this particular Roku does not work. There is supposed to be some sort of upgrade that can be done online that will make it compatible, but because we are currently at that hotel and are using their ...
Read full review
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Jul 24, 2023
Good for my requirements
Staples had it for a good price.
0up votes 0
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