Customer Reviews for Roku Express 3960R Streaming Media Player, Black
43 reviews
Most helpful positive review
Posted Sep 4, 2025
Reasonably priced connective device. It should, however, include the needed adapter.
VS
Most helpful critical review
Posted Oct 1, 2023
Not for Hotels or Dorms
We purchased this specifically for use in a hotel room while we travel. Because the current hotel (a Marriott) does not require a password for logging into their network, this particular Roku does not work. There is supposed to be some sort of upgrade that can be done online that will make it compatible, but because we are currently at that hotel and are using their ...
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MARIA M.
Verified Buyer
Posted Sep 4, 2025
Reasonably priced connective device. It should, however, include the needed adapter.
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Staples Customer
Verified Buyer
Posted Sep 3, 2025
This new up-grade changed everything on my tv. The instructions on the screen suggested did not work. I had to call Roku. This is a very short reply, buy between Xfinity, which I hate, and Roko I was involved with this for the best part of 4 hrs.
There is something terribly wrong with technowledge and it's application.
The cost of this unit was almost good.
GB
There is something terribly wrong with technowledge and it's application.
The cost of this unit was almost good.
GB
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Staples Customer
Verified Buyer
Posted Aug 6, 2025
Cut the cable!
Love my new Roku Serbians I’m saving hundreds on TV
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ELEANOR H.
Verified Buyer
Posted Jul 6, 2025
Roku
I've installed it and it's working just fine!
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Staples Customer
Verified Buyer
Posted Jun 2, 2025
Roku
Works great
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CLIFF F.
Verified Buyer
Posted May 21, 2025
Subsciping to Roku
Vey awkward to navigate getting the Roku site.
There are no instructions
There are no instructions
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Response from Staples :
You can contact Roku support by calling (816) 272-8106. If you need help with account issues, setting up a new Roku device, or support for a Roku Smart Home product, this is the number to use. ^MS
Staples C., May 22, 2025
Staples Customer
Verified Buyer
Posted Apr 19, 2025
Roku for you.
Easy to install.
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EMMAUEL
Verified Buyer
Posted Dec 22, 2024
Great solution
I have an older Phillips smart screen TV model that has an outdated app (VUDU). This gadget was a great solution at a modest sale price. Thanks.
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VALERIE D.
Verified Buyer
Posted Nov 1, 2024
Nice. Roku remote
Device is functional with the exception of no volume control.
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KARENA L.
Verified Buyer
Posted Oct 27, 2024
Haven’t set up not yet
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Staples Customer
Verified Buyer
Posted Oct 9, 2024
Missing Too Many Key Features
I was disappointed in this unit. You can’t turn it on and off. It also doesn’t have volume control and that is definitely means you have to use 2 remotes to operate the tv.
Definitely purchase an upgraded Roku. This unit is a real disappointment.
Definitely purchase an upgraded Roku. This unit is a real disappointment.
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VICTOR A.
Verified Buyer
Posted Oct 7, 2024
Great Streaming Stick
This is very easy to install and use it now have two in my home.
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Staples Customer
Verified Buyer
Posted Aug 22, 2024
Roku express work as expected
Great price at Staples
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Staples Customer
Verified Buyer
Posted Aug 17, 2024
Roku
Works well as expected
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Staples Customer
Verified Buyer
Posted Jun 25, 2024
Very good Roku equipment
It was very easy to install. I am not good at connecting electronics, but I did easily. It is recommended.
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GINETTE P.
Verified Buyer
Posted Jun 16, 2024
Best Father’s Day gift
The Roku has made this Father’s Day the best!! Being able to see more baseball and stream more tv shows than before!! Best Father’s Day gift!
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Staples Customer
Verified Buyer
Posted May 8, 2024
Works great.
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Staples Customer
Verified Buyer
Posted May 1, 2024
Roku
Excellent
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Staples Customer
Verified Buyer
Posted Nov 21, 2023
Quick add-on tvat a great price
This is my third Roku device. Wanted to set up an older flat-screen in my home office. Bought the basic rig for $24.99, had it up and running and registered with my Roku account in 15 minutes. And I'm no techie. Love Roku!
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Staples Customer
Verified Buyer
Posted Oct 27, 2023
Makes an over the air TV, a picture to the world.
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