Customer Reviews for Samsonite Opto PC 2 31.58" Hardside Suitcase, 4-Wheeled Spinner, Black (131423-1041)
Samsonite Opto PC 2 31.58" Hardside Suitcase, 4-Wheeled Spinner, Black (131423-1041) is In-store only
Item # : 24557011
Model # : 131423-1041
- Made of lightweight and durable polycarbonate with twill-textured shell, comes in black
- Includes a multi-stop pull handle and retracting top carry handle
Price is $209.99, Regular price was $259.99, You save 19%
30-min pickup
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31 reviews
Most helpful positive review
Posted Sep 8, 2022
Great piece, but one thing...
Great, strong and durable. It can not only hold large amounts of items, it also has a good outer shell to protect whatever I put inside of it. The only thing I need to be mindful of, is that even though it is large, airlines usually only allow 50ibs of weight, so it's easy to go over that limit due to its size. The luggage is large, so please be mindful of that befor...
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VS
Most helpful critical review
Posted Jun 24, 2024
No Replacement Wheels Available,,,REALLY?!
Very disappointed after spending hundreds of dollars on a single item of Samsonite luggage and can't get something as simple as a replacement wheel due to them being out of stock?! And to make matters worse; No idea when they will be available! 3 weeks out from a major excursion and now I'm faced with buying more luggage...it probably wont be Samsonite again......sad...
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TonyGisCWO4
Reviewed at:
samsonite.com
Posted Jun 24, 2024
No Replacement Wheels Available,,,REALLY?!
Very disappointed after spending hundreds of dollars on a single item of Samsonite luggage and can't get something as simple as a replacement wheel due to them being out of stock?! And to make matters worse; No idea when they will be available! 3 weeks out from a major excursion and now I'm faced with buying more luggage...it probably wont be Samsonite again......sad...
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Response from Staples :
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
June 26, 2024
Sweet T
Reviewed at:
samsonite.com
Posted Oct 30, 2023
Did not last long
South the large Opto and carry on last year for an overseas trip. A year later, the large bag has cracks in two places. Didn't last a year and was really lightly used. Disappointing.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
November 1, 2023
Bones
Reviewed at:
samsonite.com
Posted Nov 24, 2022
Garbage
I've purchased over 20 pieces of Samsonite luggage during my lifetime, but no more! I'm better off going cheaper and living with lower expectations, rather than spending more and being disappointed over and over again.
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Response from Staples :
Hello, thank you for your review, we appreciate the feedback.
Katie, November 30, 2022
Cagla ozbey
Verified Buyer
Reviewed at:
samsonite.com
Posted Nov 21, 2022
Missing Usb
It says that there is a usb port in the description, but it does not exist. I did not return it because I did not have time to return it.
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Franklinton44
Reviewed at:
samsonite.com
Posted Nov 2, 2022
Shell cracked on first trip
On my very first trip with this new suitcase the shell got multiple large cracks which together form a big hole. Actually this was my second new suitcase -- the first one had a broken wheel when I received it, so they sent me this second one. The workmanship is very poor quality, I will avoid Samsonite from now on.
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Response from Staples :
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Katie, November 3, 2022
Jenni8888
Reviewed at:
samsonite.com
Posted Oct 19, 2022
Shell crack on 1st trip!!
I insisted on a Samsonite but what happened to there quality!!! The shell crack the 1st and only trip ! My mother had a set of Samsonite since 1975 she STILL uses. This made me insist on buying the brand. The shells are so thin compared to the original luggage but STILL should last more than 1 trip!!!
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Response from Staples :
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Katie, October 21, 2022
Dbowens
Verified Buyer
Reviewed at:
samsonite.com
Posted Sep 14, 2022
Durable affordable luggage
Durable, nice looking hardside luggage. Easy to walk thru airports because the wheels are spinners and balanced. I like the retractable handle and the option to be able to charge your electronics from usb port attached. Hope to get a lot of traveling out this suitcase.
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BruceNYC
Verified Buyer
Reviewed at:
samsonite.com
Posted Sep 8, 2022
Great piece, but one thing...
Great, strong and durable. It can not only hold large amounts of items, it also has a good outer shell to protect whatever I put inside of it. The only thing I need to be mindful of, is that even though it is large, airlines usually only allow 50ibs of weight, so it's easy to go over that limit due to its size. The luggage is large, so please be mindful of that befor...
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Raul E.
Verified Buyer
Reviewed at:
samsonite.com
Posted Jul 28, 2022
Cracked shell
Failed on first trip. Cracked shell above the wheel and close to the logo.
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Response from Staples :
We are so sorry to hear that! We would be happy to investigate this for you if you would like to send us your contact info and details of your issue. You can reach us via email at: [email protected]
Katie, August 4, 2022
Calvin Frederick
Verified Buyer
Reviewed at:
samsonite.com
Posted Jun 23, 2022
Quality Product!
Very good product. I have always been a Samsonite customer for 30 years now.
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Coopjag
Verified Buyer
Reviewed at:
samsonite.com
Posted Jan 3, 2022
Disappointed
Only had one trip and already a broken wheel. Disappointing!
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Mae
Verified Buyer
Reviewed at:
Samsonite CA
Posted Dec 27, 2021
Too heavy
I wouldn’t advise buying this luggage because even without any items inside, it’s already heavy. You’ll easily end up going overweight.
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Vanessa O
Verified Buyer
Reviewed at:
Samsonite CA
Posted Dec 16, 2021
Super light. Cool design
I haven’t traveled yet but it is super light and seems as spacious as any large bag. Very neat design.
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Mvskoke
Reviewed at:
samsonite.com
Posted Dec 1, 2021
No instructions for the lock included.
No instructions for the lock. And the brochure that was attached to the handle showed that it had a power outlet. It doesn’t!!!
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TTTTTT
Verified Buyer
Reviewed at:
samsonite.com
Posted Apr 5, 2021
No instructions for built in TSA lock
They do not include instructions for setting the built in TSA lock, nor are there directions for that unusual lock, and samsonite did not respond to the inquiry email I sent so you’re going to have to risk it and figure it out on your own.
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Bonsu
Verified Buyer
Reviewed at:
samsonite.com
Posted Dec 10, 2020
Bag
Fashionable, durable and right size for frequent travels
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ADRIANA
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jul 30, 2020
Lightweight spacious
Love the turquoise color, very spacious y lightweight.
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Gregory
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jul 27, 2020
Great quality bag!
Hubby really likes the quality of this suitcase! Unfortunately the trip we purchased it for was cancelled, can't wait to use it!
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Ramón
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jul 7, 2020
They resisted +30 kg
It is a big luggage, I have used it once and I can tell that you can fit everything in there. Seems very rigid and reliable. It's been 1 month since I got it.
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