Customer Reviews for Swiffer PowerMop Starter Kit, Fresh Scent, Purple/White (07242)

Thank you for sharing your experience regarding the Swiffer Power Mop. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.

Thank you for sharing your experience regarding the Swiffer Power Mop. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day. 

Hello! Thank you for reaching out and sharing your experience with your Swiffer PowerMop. I’m truly sorry to hear that both of your mops have stopped working despite replacing the batteries. I understand how frustrating it can be, especially when the product works well when it’s functioning. Your satisfaction is important to us, and we’d like to investigate this issue further to help you find a resolution. Please contact us at (800) 742-9220, and we will do our best to address your concerns.

Hello Kat! I'm sorry to hear that your Swiffer PowerMop has stopped spraying properly. Here are some troubleshooting steps you can try to resolve the issue: 1. Check the Solution Bottle: Ensure that the solution bottle is securely clicked into place and not empty. If it is empty, replace it with a new one. 2. Priming the Mop: Your Swiffer PowerMop may need to be primed. Hold the button on the handle for several seconds until spray comes out of the nozzles. You might also need to gently squeeze the solution bottle while pressing the spray button. 3. Clogged Nozzles: The nozzles could be clogged. Try gently brushing them to help them start spraying again. 4. Assembly Check: Double-check that all pieces of the pole have snapped together properly during assembly. If the issue persists after trying these steps, please give us a call at (800) 742-9220, and we'll be happy to assist you further.

Hello Gigi! Thank you so much for reaching out regarding this situation with your Power Mop. We would definitely like to investigate and help you with this situation further since you have already tried troubleshooting steps and it did not work, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.

Hello! Thank you for reaching out and sharing your experience with the Swiffer Power Mop. I'm sorry to hear that it stopped working after only a year, especially when it was in almost new condition. We take pride in the quality of our products, and what you've described is not something we would expect. If you would like to discuss this further or need assistance, please contact us at (800) 742-9220. We will be happy to help you and address your concerns.

Hello! I'm very sorry to hear about your experience with the new freshness scent featuring pink flowers. It’s concerning to hear that it triggered asthma attacks for your daughter and mother, and we understand how frightening that must have been. Your safety is our top priority, and we thoroughly evaluate all our products to ensure they are safe when used as directed. This is certainly not the experience we want for our customers. To assist you further, please contact us at (800) 742-9220. We would like to learn more about your situation and address your concerns. Thank you for bringing this to our attention, and we appreciate your feedback.

Hello! Thank you for reaching out to us regarding your experience with the Swiffer Power Mop. We genuinely appreciate your feedback and understand how disappointing it can be when a product does not meet your expectations. Regarding your concerns: 1. Mopping Pads: The Swiffer PowerMop pads are designed for single use and are not reusable or washable. We understand this can be inconvenient, and we strive to provide effective cleaning solutions. 2. Sprayer Issues: If the sprayer is not functioning, this is not typical behavior for the PowerMop. We recommend checking the nozzle for blockages or ensuring the solution bottle is properly inserted. If you are experiencing specific issues, please reach out to us at (800) 742-9220 so we can assist you further. We appreciate your input and hope to resolve your concerns.

Thank you for sharing your experience regarding the Swiffer Power Mop, we are glad to hear that you were able to properly assembly the Power Mop. We understand how frustrating it can be when a product does not meet your expectations. Regarding the pad not sticking, please ensure that the printed side is facing the mop head and the white and purple strips are facing the floor. In addition sometimes, if the mop head is dirty, the pads may not attach properly. Cleaning the mop head before attaching the pad can help. You might also try spraying some solution on the pad before attaching it, as this can create friction that helps it stick. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 742-9220 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.

Hello! Thank you for reaching out regarding your Swiffer PowerMop. If your PowerMop arrived missing the battery compartment, we would definitely like to assist you with that, please call us at (800) 742-9220, your satisfaction is important to us!

Hello! Thank you for reaching out regarding the issue with your Swiffer PowerMop handle. I understand how frustrating it can be when a product does not meet your expectations, especially after investing in it. If the handle is not locking in place and is falling apart, it may be a defect. Please give us a call at (800) 742-9220 so we can assist you further with this issue. I appreciate your feedback, and I will share your experience with our Quality Assurance Team to help improve our products. Thank you for bringing this to our attention!