Customer Reviews for Puffs Ultra Soft Facial Tissue, 72 Tissues/Box, 8 Boxes/Pack (61971)

Hi Susan, we’re very sorry to hear about your experience with the Puffs Ultra Soft tissues. We take feedback like yours seriously, as we want every use to feel gentle and comfortable. Since this is a product quality concern, please reach out to us directly at Puffs Customer Service: 1-800-777-8337. Our team can help address your concerns and provide more information about the product. We truly appreciate your feedback and hope we can help make things right.

Hi Unice, thank you for sharing your feedback. I’m really sorry to hear the Puffs tissues now have a scent that’s unpleasant for you — that can certainly be disappointing, especially if this has been a favorite product. Since this is a product-related concern, our team would be happy to help. You can reach us at 1-800-777-8337. We appreciate you taking the time to let us know and are here to help if you’d like to discuss this further.

Hi there, thanks for sharing your experience with us. I’m really sorry to hear that your recent Puffs Ultra Soft tissues haven’t been performing the way you expect — that definitely isn’t the experience we want for you. We appreciate you letting us know what’s been happening, especially with the pop-up issue, and we’d like to learn more so we can help make this right. If you’re open to it, please reach out to us at 1-800-777-1410 so our team can support you directly. We’re here to help.

Hi there, We’re so sorry to hear that you miss our 3-ply Puffs Ultra tissues! We really appreciate your feedback and understand how much you valued their strength and durability. We’ll make sure to share your comments with our product team. If you’d like to discuss this further or share more about your experience, you can reach us directly at 1-800-828-8800. We truly value your loyalty and hope we can continue to provide products you enjoy.

Thank you for sharing your experience with us — I’m really sorry to hear about the unpleasant smell and the difficulty removing the tissues from the box. That’s definitely not the experience we want you to have with our brand. We’d appreciate the chance to learn more and make this right. If you’re open to it, please contact us at 1-800-777-1410 so we can help.

We’re sorry to hear that your recent experience with Puffs Ultra Soft hasn’t met your expectations. We strive to provide high-quality products, and your feedback is invaluable to us. We will share your comments regarding the quality and quantity with our product team for further review. If you have any additional concerns or would like to discuss this further, please don’t hesitate to reach out to us at 1-800-777-8337. Thank you for sharing your thoughts!

We’re sorry to hear that your experience with Puffs Ultra Soft tissues wasn’t what you expected. We understand how disappointing it can be when the softness doesn’t meet your expectations, especially from a brand you trust to be gentle on your nose. Your feedback is important and helps us improve. If you’d like to share more about your experience, we’re happy to assist at 1-800-777-8337.

We’re sorry to hear that your recent Puffs Ultra Soft tissues didn’t feel as soft as you remember. We understand how important comfort is, especially during cold and flu season. Your feedback is valuable and will be shared with our team as we work to improve. If you’d like to talk more about your experience, we’re happy to assist at 1-800-777-8337.

Thank you for bringing this to our attention. We're sorry to hear about your experience with Puffs Ultra Soft tissues and the issue with the folded-up tissues in the bottom of the box. We understand how frustrating this can be, especially when you expect a full box of tissues. Your feedback is important to us, and we will share it with our Quality Assurance Team to help improve our products. If you have any further concerns or need assistance, please feel free to reach out to us at 1-800-777-8337. We're here to help!