Customer Reviews for Puffs Ultra Soft Facial Tissues, 2-ply, 124 Tissues/Box, 4/Pack (58595)
Item # : 24634206
Model # : 585950
- Pack includes 4 Family Boxes (124 Tissues Per Box) of Puffs Ultra Soft Facial Tissues
- Perfect size to stash anywhere
Price is $12.89
1521 reviews
Most helpful positive review
Posted Nov 21, 2025
Super soft!
Super soft and the perfect texture that doesn’t rip your nose raw. They are super lightweight. The difference scents are perfect for any sickness.
VS
Most helpful critical review
Posted Oct 23, 2025
They are no longer soft very scratchy
The quality is lacking. I hope you change the quality back before cold and flu season.
Dancer
Reviewed at:
puffs.com
Posted Nov 26, 2025
Disappointed with recent purchases
I always buy Puffs, but lately very disappointed. Halfway down the box, the kleenex need to be restarted because it won't pop up. Annoying to say the least.
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Response from Staples :
Hi there, thanks for sharing your experience with us. I’m really sorry to hear that your recent Puffs Ultra Soft tissues haven’t been performing the way you expect — that definitely isn’t the experience we want for you. We appreciate you letting us know what’s been happening, especially with the pop-up issue, and we’d like to learn more so we can help make this right. If you’re open to it, please reach out to us at 1-800-777-1410 so our team can support you directly. We’re here to help.
November 28, 2025
3plyplz
Reviewed at:
puffs.com
Posted Nov 21, 2025
Missing your 3 ply
Please bring back your 3 ply ultra tissues! If we accidentally washed 1 in a pocket it would still come out of the washing machine cleaned AND in 1 piece, not all shredded like any other tissue….pleeeease!
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Response from Staples :
Hi there,
We’re so sorry to hear that you miss our 3-ply Puffs Ultra tissues! We really appreciate your feedback and understand how much you valued their strength and durability. We’ll make sure to share your comments with our product team.
If you’d like to discuss this further or share more about your experience, you can reach us directly at 1-800-828-8800.
We truly value your loyalty and hope we can continue to provide products you enjoy.
November 24, 2025
adrianag247_7166
Reviewed at:
influenster.com
Posted Nov 21, 2025
Super soft!
Super soft and the perfect texture that doesn’t rip your nose raw. They are super lightweight. The difference scents are perfect for any sickness.
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Pc12
Reviewed at:
puffs.com
Posted Nov 17, 2025
Tissues smell terrible
The tissues have a terrible chemical smell and are had to get out of the box.
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Response from Staples :
Thank you for sharing your experience with us — I’m really sorry to hear about the unpleasant smell and the difficulty removing the tissues from the box. That’s definitely not the experience we want you to have with our brand.
We’d appreciate the chance to learn more and make this right. If you’re open to it, please contact us at 1-800-777-1410 so we can help.
November 19, 2025
Helica94
Reviewed at:
puffs.com
Posted Nov 9, 2025
Not what they used to be.
In the past few years the quality has gone down but now so has the quantity. I buy the 2-ply 8.4in x 8.2in boxes, they definitely don't stick together like they used to and now the tissue boxes aren't even full anymore. They used to be so full I had a hard time taking the first few out of the box. Now I am staring at a gap, I am getting less and yet paying more.
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Response from Staples :
We’re sorry to hear that your recent experience with Puffs Ultra Soft hasn’t met your expectations. We strive to provide high-quality products, and your feedback is invaluable to us. We will share your comments regarding the quality and quantity with our product team for further review. If you have any additional concerns or would like to discuss this further, please don’t hesitate to reach out to us at 1-800-777-8337. Thank you for sharing your thoughts!
November 10, 2025
anamarie3_4153
Reviewed at:
influenster.com
Posted Nov 5, 2025
Puffs Ultra Soft Is Amazing
The packaging is amazing and durable. The tissues absorb well and have a great texture. The scent is great but it is not too strong which is amazing!
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targetmama127_5855
Reviewed at:
influenster.com
Posted Nov 4, 2025
Cutest Design
Puffs are always the best — soft, reliable, and gentle on the skin. But these new holiday design boxes are simply adorable! They add such a cute, festive touch to every room. I love when something so practical also looks this good!!
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laureng702_9748
Reviewed at:
influenster.com
Posted Oct 30, 2025
The superior brand of tissues!
Puff brain tissues are superior to any other brand. They’re so soft, absorbent, and overall just a great product with amazing quality. The packaging is always aesthetically pleasing so you don’t have to hide them behind anything. Bonus points for always being great value for the quality.
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Grams
Reviewed at:
puffs.com
Posted Oct 30, 2025
They’re not ultra plush. Very disappointed!
For the price and what Puffs stands for to be soft on your nose, these lack greatly . Very disappointed to find that while they’re sturdy, they’re very rough and paper like vs many other brands that are actually soft.
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Response from Staples :
We’re sorry to hear that your experience with Puffs Ultra Soft tissues wasn’t what you expected. We understand how disappointing it can be when the softness doesn’t meet your expectations, especially from a brand you trust to be gentle on your nose. Your feedback is important and helps us improve. If you’d like to share more about your experience, we’re happy to assist at 1-800-777-8337.
November 12, 2025
Hownow4
Reviewed at:
puffs.com
Posted Oct 27, 2025
Ultra soft and non lotion
Quality of the tissue size is terrible. Some tissues are an inch smaller. Length is not the issue, width is not consistent. By skimping on the slither width probably saves a lot of money, but in a box you probably won’t notice @8-10 tissues undersized. It’s annoying.
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Ems1
Reviewed at:
puffs.com
Posted Oct 23, 2025
They are no longer soft very scratchy
The quality is lacking. I hope you change the quality back before cold and flu season.
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Response from Staples :
We’re sorry to hear that your recent Puffs Ultra Soft tissues didn’t feel as soft as you remember. We understand how important comfort is, especially during cold and flu season. Your feedback is valuable and will be shared with our team as we work to improve. If you’d like to talk more about your experience, we’re happy to assist at 1-800-777-8337.
November 12, 2025
Jonovalue
Reviewed at:
puffs.com
Posted Oct 22, 2025
Folded tissues in bottom
Ever box I been getting has a clump of folded up tissues in the bottom of the box making it look like the box is full when it it not, so I’m not getting all the tissues in each box that is advertised
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Response from Staples :
Thank you for bringing this to our attention. We're sorry to hear about your experience with Puffs Ultra Soft tissues and the issue with the folded-up tissues in the bottom of the box. We understand how frustrating this can be, especially when you expect a full box of tissues.
Your feedback is important to us, and we will share it with our Quality Assurance Team to help improve our products.
If you have any further concerns or need assistance, please feel free to reach out to us at 1-800-777-8337. We're here to help!
October 24, 2025
amandad29_7324
Reviewed at:
influenster.com
Posted Oct 22, 2025
Don’t love
I love this brand but ultra soft is too soft for me. It leaves a lot of lint like when used. It absorbs well but I don’t like how linty it is. The regular type is better
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kerris57_1744
Reviewed at:
influenster.com
Posted Oct 20, 2025
Soft
The Puffs Ultra Soft lives up to its name. These tissues are very soft and comfortable on the nose. I love this compact box to put on my desk. It fits perfectly in the corner without using much space.
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CHERYL D.
Verified Buyer
Posted Oct 8, 2025
Puffs tissues
Puffs are so good when I am sneezing with my allergies. Softness matters when it comes to your nose. So glad to have spare box in the home.
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kasandras12_4776
Reviewed at:
influenster.com
Posted Oct 7, 2025
Best tissues!
The only tissues that don’t irritate my family’s noses. Strong, convenient, and easy to take on the go! We always have these around the house and in our cars.
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mustafah14_1465
Reviewed at:
influenster.com
Posted Oct 4, 2025
Very soft and good and recommend to buy
The tissues are very soft and will not cause discomfort. The tissues do the job and are really really soft. I always buy these and recommend to use.
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Swissy
Reviewed at:
puffs.com
Posted Oct 3, 2025
Do not recommend. Tissues have an awful oder.
Purchased a multi pack of puffs ultra soft unscented . They smell awful. Won't purchase again.
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CHRISTY N.
Verified Buyer
Posted Oct 1, 2025
Love it
Great buy!
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Jam28
Reviewed at:
puffs.com
Posted Sep 27, 2025
Downgraded Product
I've been buying these tissues for years but I will no longer do so. When you pull out a tissue the two layers separate so you have to put them back together to blow your nose. Also, they are flimsy and no longer soft even though the box says "Ultra Soft". The manufacturer has ruined the product. Don't waste your money.
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Response from Staples :
When you take a Puffs tissue, you should be anticipating the clean you'll soon have, with the comforting, soothing feel that Puffs is known to deliver. What you're sharing isn't expected, and we do apologize. Our products go through many quality checks to ensure they reach you in perfect condition, so what you've described is not something we expect. Know we're here to help you, and glad to get you back to the Puffs Ultra Soft you know and love. Call us for more help. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-8337.
September 29, 2025