Customer Reviews for Puffs Plus Lotion Facial Tissues, 2-ply, 124 Tissues/Box, 4/Pack (58600)

We’re sorry to hear this and we appreciate you bringing this to our attention. The softness of facial tissues is directly related to the amount of lint. The softer the paper, the more lint there may be. However, an excess of lint can build up on the manufacturing line. Our Quality Team regularly shuts down our manufacturing lines to remove excess lint that could drop onto products, so that they should reach you in the best possible condition. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-777-8337. Thank you, and we look forward to hearing from you. -The Puffs Team

We're sad to hear you aren't enjoying these Puffs. This certainly isn't the result e expect after thorough quality testing, so our team would like to learn more. When you have a chance, please give us a call at (800) 777-8337.

Please know that we want you to enjoy using Puffs every time you sneeze, sniffle or blow your nose. We have many quality checks in place to make sure that your Puffs are soft and comforting when you need them, and we're sorry if your recent purchase doesn't measure up to your standards. We appreciate you reaching out, and would like to help you further. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-777-8337 for additional assistance. -The Puffs Team

Offering lotion comfort to you and your nose when you're in need is our top priority, and we have multiple strict quality controls in place to ensure you receive our best. We have not made any recent changes to our tissue structure or the amount of lotion included, so we'd certainly love to see how we can help further. Please give us a call at 1-800-777-8337, so we can return you to the Puffs quality you know and trust in.

Comforting you and your nose is our goal, Michael, and we're so sorry to hear your purchase wasn't providing that. No recent changes to the amount of lotion or the structure of our tissues have been made. To ensure you receive our best, we have multiple strict quality controls in place, and hearing that your latest was not meeting those quality controls concerns us. We'd really like to see how we can help, and get you back to the Puffs you know and trust in . Please call us at 1-800-777-8337 Monday-Friday 9am-6pm EST.

Thank you for taking the time to connect with Puffs, Beth. We work hard in our factories, making sure every nose will be comforted by our tissue, and we do apologize that your recent box of Puffs Plus didn’t feel as you expected. Our products go through many quality checks to ensure they reach you in perfect condition, and what you've described is not something we would expect. We’d like to learn more about your purchase, and help as best we can. Give us a call any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 777-8337.

When all goes perfectly, your next tissue should pull up correctly, and only one Puffs Tissue should come out at a time without any ripping. After multiple strict controls to prevent this, we're disappointed to hear this. We know how disappointing this is when you need Puffs fast to help a nose in need, and we'd like an opportunity to help with your purchase and send your report to Quality Assurance Team. Please give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-777-8337 for additional assistance.

Thank you for taking the time to share your recent Puffs experience with us, Deb. Our products go through many quality checks to ensure they reach you in perfect condition, so what you've described is not something we would expect. We're sharing your experience with our Quality Assurance Team, but we'd like to learn more and do our best to make things right for you. Please give our team a call at (800) 777-8337.