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Customer Reviews for Samsonite Outline Pro 12.0" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137394-2020)

Samsonite Outline Pro 12.0" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137394-2020)~#|#~6C9A4DAE-5F79-4E1F-A8172B6F46723FEA_sc7
Samsonite Outline Pro 12.0" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137394-2020)~#|#~F02F76F6-7768-44CD-AEB0DD683FD3B1D2_sc7
Samsonite Outline Pro 12.0" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137394-2020) is Out of stock
Item # : 24645373
Model # : 137394-2020
Instantly-iconic, the Outline Pro polypropylene collection takes you confidently in the direction of your destination thanks to its elevated design and eye-catching color options.
  • SHIRAZ/BURGUNDY POLYURETHANE/POLYPROPYLENE
  • Ergonomic retractable trolley handle with multi-stop Right Height™ adjustability
Price is $249.99
4.62
1310 reviews
5 star
79%
4 star
12%
3 star
4%
2 star
2%
1 star
3%
Most helpful positive review
Posted Feb 25, 2026
Great luggage! Recommend these! Sizes are great!
Love this luggage , we bought 4 pcs altogether! Sturdy, expandable!
VS
Most helpful critical review
Posted Nov 13, 2025
Busted wheels in 11 months
I transitioned from a previous model Somsonite bag that made it ~7 years, Samsonite discontinued that version moved into this bag still under the Samsonite 10 year warranty and in 10-11 months 3 of the wheels busted apart - unfortunately while on a trip - will not buy again - I am a frequent traveler
Most recent reviews
Jerry
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 25, 2026
Great luggage! Recommend these! Sizes are great!
Love this luggage , we bought 4 pcs altogether! Sturdy, expandable!
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JT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 21, 2026
Samsonite Outline Pro
I’m using the Samsonite Outline Pro for the first time on my trip to Japan. 25” version is very spacious with a nice amount of pockets. Sturdy with no scratches and very smooth rolling wheels. Extremely lightweight so I’m not concerned about exceeding weight limits. Overall very satisfied.
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 18, 2026
Rough and Tough
Great Luggage and has shown to with stand rough handling. Wish it had more compartments for stowing items
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Coretta
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 14, 2026
Go Black!
I love Samsonite luggage. It looks good on me. Don’t hesitate to buy! You will not be disappointed.
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Fernando O
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 12, 2026
Excellent suitcase, durable and practical for freq
I bought this Samsonite suitcase for business trips and I’m very satisfied with it. The build quality is evident, with sturdy materials, strong zippers, and wheels that roll smoothly even on uneven surfaces. The interior space is well designed, with compartments that make it easy to organize clothes and accessories without wrinkling them.
Another positive point is how ...
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Nana51
Reviewed at:
samsonite.com
Posted Feb 10, 2026
Great features
Liked so far! Packed & ready to travel. Like to compartment options.
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clothilde s
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 7, 2026
Expensive but worth it
Great suitcase! It rolls easily and feels sleek. Wish they had a protective cover you could use when traveling.
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LS
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 27, 2026
Great
Great check in luggage, holds well. A bit scratched up after its first trip but not broken.
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G
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 21, 2026
Don't pass up these on sale!
For the cost, you can't find better value for the style and features.
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Stan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 15, 2026
Sleek outside and roomy inside.
Great suitcase, solid handle, rolls well and lightweight. I like the storage in the interior divider and the placement of the strps on the other side are better for strapping in a stack of clothes than my last suitcase.
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Lourenço
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 13, 2026
Great buy
Bought the new Samsonite OUTLINE PRO last month and have already used it in 4 different trips, amazing experience, super light and easy to go around with it!
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Va_Forrest
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 8, 2026
Samsonite Outline Pro is a go
I like the secure divider sections. The zippered internal compartments are sturdy.

The wheels glide easily.

The tow handle is easy to extend & collapse.
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DS
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 4, 2026
Seems like a good purchase so far
Very solid so far, but only one trip. I like the design of the compartments.
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Verified Buyer
Reviewed at:
samsonite.com
Posted Jan 3, 2026
Pull Tabs used to lock suitcase, not perfected.
When attempting to lock the suitcase, the pull tab doesn't easily swivel far enough to complete the process. Not fond of this feature. Otherwise, very nice product.
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Oh6eLisa
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 31, 2025
Only Samsonite in this house
Upgraded my luggage set to Outline Pro last year. My previous Samsonite luggage was over 10 years old. Went on my first international trip last October with only this carry-on and the weekender. Two weeks! Performed outstanding! Mars Red is beautiful
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Gayle D
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 24, 2025
Great for long haul travel
I purchased the outline pro because I travel overseas often and previous hardshell suitcases got cracked after just one trip. I recently flew to Florida and was pleasantly surprised. The wheels rolled smoothly. The extension handle was strong and secure, not wobbly. Inside is roomy and held all my grandchildren’s Christmas presents easily without damage. Next week I fly...
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Dave W.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 24, 2025
Caribbean Vacation
I just returned from a 12 day trip to NYC and a cruise. Surprisingly, I had enough room for all clothes, shoes, and toiletries. My Samsonite Outline Pro Carry On performed exceptionally well. It is stylish, durable, and lightweight. I highly recommend it to all travelers.
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PJ2025
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 22, 2025
Nice organization, but case scratches easily
So, overall, this outline pro medium spinner has some good points. It’s lightweight, which is nice. It’s my first hard shell suitcase, and I do like the ability to organize better using two sides than in a one-sided soft sider, even though I can’t pack in quite as much. Handle worked fine. Wheels worked well, but I’m concerned how long they will last given their constru...
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PJ2025 Customer Photo 1
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
December 24, 2025
JDT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 21, 2025
Great luggage
This is a beautifully designed, smooth piece of luggage. It's easy to travel with, fits everything I need and more.
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 20, 2025
Great suitcase
Great suitcase so far!! Wheels are great, zippers are nice and very well built!
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