Customer Reviews for Samsonite Outline Pro 12.0" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137394-2020)
Samsonite Outline Pro 12.0" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137394-2020) is Out of stock
Item # : 24645373
Model # : 137394-2020
Instantly-iconic, the Outline Pro polypropylene collection takes you confidently in the direction of your destination thanks to its elevated design and eye-catching color options.
- SHIRAZ/BURGUNDY POLYURETHANE/POLYPROPYLENE
- Ergonomic retractable trolley handle with multi-stop Right Heightâ„¢ adjustability
Price is $249.99
1297 reviews
Most helpful positive review
Posted Jan 21, 2026
Don't pass up these on sale!
For the cost, you can't find better value for the style and features.
VS
Most helpful critical review
Posted Nov 13, 2025
Busted wheels in 11 months
I transitioned from a previous model Somsonite bag that made it ~7 years, Samsonite discontinued that version moved into this bag still under the Samsonite 10 year warranty and in 10-11 months 3 of the wheels busted apart - unfortunately while on a trip - will not buy again - I am a frequent traveler
LS
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 27, 2026
Great
Great check in luggage, holds well. A bit scratched up after its first trip but not broken.
0up votes 0
0down votes 0
Report
G
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 21, 2026
Don't pass up these on sale!
For the cost, you can't find better value for the style and features.
0up votes 0
0down votes 0
Report
Stan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 15, 2026
Sleek outside and roomy inside.
Great suitcase, solid handle, rolls well and lightweight. I like the storage in the interior divider and the placement of the strps on the other side are better for strapping in a stack of clothes than my last suitcase.
0up votes 0
0down votes 0
Report
Lourenço
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 13, 2026
Great buy
Bought the new Samsonite OUTLINE PRO last month and have already used it in 4 different trips, amazing experience, super light and easy to go around with it!
0up votes 0
0down votes 0
Report
Va_Forrest
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 8, 2026
Samsonite Outline Pro is a go
I like the secure divider sections. The zippered internal compartments are sturdy.
The wheels glide easily.
The tow handle is easy to extend & collapse.
The wheels glide easily.
The tow handle is easy to extend & collapse.
0up votes 0
0down votes 0
Report
DS
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 4, 2026
Seems like a good purchase so far
Very solid so far, but only one trip. I like the design of the compartments.
0up votes 0
0down votes 0
Report
Verified Buyer
Reviewed at:
samsonite.com
Posted Jan 3, 2026
Pull Tabs used to lock suitcase, not perfected.
When attempting to lock the suitcase, the pull tab doesn't easily swivel far enough to complete the process. Not fond of this feature. Otherwise, very nice product.
0up votes 0
0down votes 0
Report
Oh6eLisa
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 31, 2025
Only Samsonite in this house
Upgraded my luggage set to Outline Pro last year. My previous Samsonite luggage was over 10 years old. Went on my first international trip last October with only this carry-on and the weekender. Two weeks! Performed outstanding! Mars Red is beautiful
0up votes 0
0down votes 0
Report
Gayle D
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 24, 2025
Great for long haul travel
I purchased the outline pro because I travel overseas often and previous hardshell suitcases got cracked after just one trip. I recently flew to Florida and was pleasantly surprised. The wheels rolled smoothly. The extension handle was strong and secure, not wobbly. Inside is roomy and held all my grandchildren’s Christmas presents easily without damage. Next week I fly...
Read full review
0up votes 0
0down votes 0
Report
Dave W.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 24, 2025
Caribbean Vacation
I just returned from a 12 day trip to NYC and a cruise. Surprisingly, I had enough room for all clothes, shoes, and toiletries. My Samsonite Outline Pro Carry On performed exceptionally well. It is stylish, durable, and lightweight. I highly recommend it to all travelers.
0up votes 0
0down votes 0
Report
PJ2025
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 22, 2025
Nice organization, but case scratches easily
So, overall, this outline pro medium spinner has some good points. It’s lightweight, which is nice. It’s my first hard shell suitcase, and I do like the ability to organize better using two sides than in a one-sided soft sider, even though I can’t pack in quite as much. Handle worked fine. Wheels worked well, but I’m concerned how long they will last given their constru...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
December 24, 2025
JDT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 21, 2025
Great luggage
This is a beautifully designed, smooth piece of luggage. It's easy to travel with, fits everything I need and more.
0up votes 0
0down votes 0
Report
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 20, 2025
Great suitcase
Great suitcase so far!! Wheels are great, zippers are nice and very well built!
0up votes 0
0down votes 0
Report
Gib87
Reviewed at:
samsonite.com
Posted Dec 19, 2025
Perfect Medium Size Checked Bag
Well built, sturdy, sleek, and very light. Awesome medium checked bag option
0up votes 0
0down votes 0
Report
Mary
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 16, 2025
Perfect size
We bought this about a month ago so we’d have two mid-sized cases. We travel often between Montana and Florida. Got the length of our stays, the large suitcases are too big while the carry on are a bit too small.
And if we’re planning on purchasing a lot while away from home, we can fit the mid-sized inside the larger if needed, giving us the option of also having a fi...
And if we’re planning on purchasing a lot while away from home, we can fit the mid-sized inside the larger if needed, giving us the option of also having a fi...
Read full review
0up votes 0
0down votes 0
Report
Petra
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 11, 2025
Cobblestone streets
Excellent overall quality including interior fabric , compartment design , zippers and wheels. Best recommendation : we survived extensive European travel on cobblestone streets.
0up votes 0
0down votes 0
Report
Buyer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 10, 2025
Outline pro
Great suitcase so far. Plenty of room, easy to maneuver, and held up to the baggage handlers. I'm pleased with my purchase.
0up votes 0
0down votes 0
Report
Mz P
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 5, 2025
Best Luggage
I've owned the Freeform style for over ten years. I recently bought the Outline Pro (needed extra luggage). Samsonite is not only a company who's been around for decades but also continues to invest in their brand. The Freeform is truly durable and lightweight and I'm sure the Outline will not disappoint. The wheels glide smoothly and the shell is durable withstanding ...
Read full review
0up votes 0
0down votes 0
Report
Nickknack#46
Reviewed at:
samsonite.com
Posted Dec 2, 2025
The suitcase workout great, the only problem was there was no handle on the bottom of the suitcase, which helps pick it up when you’re putting it down on a flat surface.
0up votes 0
0down votes 0
Report
Tonny
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Nov 23, 2025
The Samsonite is superb in quality and style. Yes
Superb quality. It is so nice to pull where the whell roll smoothly.
0up votes 0
0down votes 0
Report