Customer Reviews for Samsonite Outline Pro 12.0" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137394-2020)
Samsonite Outline Pro 12.0" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137394-2020) is Out of stock
Item # : 24645373
Model # : 137394-2020
Instantly-iconic, the Outline Pro polypropylene collection takes you confidently in the direction of your destination thanks to its elevated design and eye-catching color options.
- SHIRAZ/BURGUNDY POLYURETHANE/POLYPROPYLENE
- Ergonomic retractable trolley handle with multi-stop Right Heightâ„¢ adjustability
Price is $249.99
1281 reviews
Most helpful positive review
Posted Dec 24, 2025
Great for long haul travel
I purchased the outline pro because I travel overseas often and previous hardshell suitcases got cracked after just one trip. I recently flew to Florida and was pleasantly surprised. The wheels rolled smoothly. The extension handle was strong and secure, not wobbly. Inside is roomy and held all my grandchildren’s Christmas presents easily without damage. Next week I fly...
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Most helpful critical review
Posted Nov 13, 2025
Busted wheels in 11 months
I transitioned from a previous model Somsonite bag that made it ~7 years, Samsonite discontinued that version moved into this bag still under the Samsonite 10 year warranty and in 10-11 months 3 of the wheels busted apart - unfortunately while on a trip - will not buy again - I am a frequent traveler
Gayle D
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 24, 2025
Great for long haul travel
I purchased the outline pro because I travel overseas often and previous hardshell suitcases got cracked after just one trip. I recently flew to Florida and was pleasantly surprised. The wheels rolled smoothly. The extension handle was strong and secure, not wobbly. Inside is roomy and held all my grandchildren’s Christmas presents easily without damage. Next week I fly...
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Dave W.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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samsonite.com
Posted Dec 24, 2025
Caribbean Vacation
I just returned from a 12 day trip to NYC and a cruise. Surprisingly, I had enough room for all clothes, shoes, and toiletries. My Samsonite Outline Pro Carry On performed exceptionally well. It is stylish, durable, and lightweight. I highly recommend it to all travelers.
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PJ2025
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samsonite.com
Posted Dec 22, 2025
Nice organization, but case scratches easily
So, overall, this outline pro medium spinner has some good points. It’s lightweight, which is nice. It’s my first hard shell suitcase, and I do like the ability to organize better using two sides than in a one-sided soft sider, even though I can’t pack in quite as much. Handle worked fine. Wheels worked well, but I’m concerned how long they will last given their constru...
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
December 24, 2025
JDT
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 21, 2025
Great luggage
This is a beautifully designed, smooth piece of luggage. It's easy to travel with, fits everything I need and more.
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
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samsonite.com
Posted Dec 20, 2025
Great suitcase
Great suitcase so far!! Wheels are great, zippers are nice and very well built!
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Gib87
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samsonite.com
Posted Dec 19, 2025
Perfect Medium Size Checked Bag
Well built, sturdy, sleek, and very light. Awesome medium checked bag option
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Mary
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Reviewed at:
samsonite.com
Posted Dec 16, 2025
Perfect size
We bought this about a month ago so we’d have two mid-sized cases. We travel often between Montana and Florida. Got the length of our stays, the large suitcases are too big while the carry on are a bit too small.
And if we’re planning on purchasing a lot while away from home, we can fit the mid-sized inside the larger if needed, giving us the option of also having a fi...
And if we’re planning on purchasing a lot while away from home, we can fit the mid-sized inside the larger if needed, giving us the option of also having a fi...
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Petra
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samsonite.com
Posted Dec 11, 2025
Cobblestone streets
Excellent overall quality including interior fabric , compartment design , zippers and wheels. Best recommendation : we survived extensive European travel on cobblestone streets.
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Buyer
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samsonite.com
Posted Dec 10, 2025
Outline pro
Great suitcase so far. Plenty of room, easy to maneuver, and held up to the baggage handlers. I'm pleased with my purchase.
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Mz P
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Reviewed at:
samsonite.com
Posted Dec 5, 2025
Best Luggage
I've owned the Freeform style for over ten years. I recently bought the Outline Pro (needed extra luggage). Samsonite is not only a company who's been around for decades but also continues to invest in their brand. The Freeform is truly durable and lightweight and I'm sure the Outline will not disappoint. The wheels glide smoothly and the shell is durable withstanding ...
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Nickknack#46
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samsonite.com
Posted Dec 2, 2025
The suitcase workout great, the only problem was there was no handle on the bottom of the suitcase, which helps pick it up when you’re putting it down on a flat surface.
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Tonny
This reviewer received a free product or coupon in exchange for an unbiased review of the product
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samsonite.com
Posted Nov 23, 2025
The Samsonite is superb in quality and style. Yes
Superb quality. It is so nice to pull where the whell roll smoothly.
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Lopez
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samsonite.com
Posted Nov 20, 2025
Review
Enjoyable style; neat look & sturdy. Classy and brilliantly made.
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Happy Joe
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Nov 20, 2025
I’m very happy with this Samsonite case
Overall great looking suitcase. Nice features I’ve never had on luggage like locks that can be opened by TSA if needed, USB charging capability, a handle that can be raised or lowered by push button, five zipper pockets inside the case, outside expansion zipper that looks and feels different than the other zippers that close the case.
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Kristy
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Nov 18, 2025
Outline Pro Travels Like A Pro!
The Outline Pro is a great suitcase, I love the organization it provides. I can’t wait to use it again on my next trip!
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X.Ruiz
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Posted Nov 14, 2025
Good product
Great quality, also beautiful design. Love my new suitcase, totally worth the money
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Lee
Reviewed at:
samsonite.com
Posted Nov 13, 2025
Busted wheels in 11 months
I transitioned from a previous model Somsonite bag that made it ~7 years, Samsonite discontinued that version moved into this bag still under the Samsonite 10 year warranty and in 10-11 months 3 of the wheels busted apart - unfortunately while on a trip - will not buy again - I am a frequent traveler
0up votes 0
0down votes 0
Report
Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
November 14, 2025
David smyth
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Nov 8, 2025
Your luggage was tough!
First time I used the luggage it got damaged by the airlines. I had thought your luggage was tougher than what it was.
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Travel Adventures
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Nov 6, 2025
Great features!
Perfect size! The medium fits more than I thought it would! Great purchase!
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Marnie
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Reviewed at:
samsonite.com
Posted Nov 6, 2025
Great Mivement
My husband and I travel on Viking Expedition Cruises. We travel internationally, and at times in the U.S. As we age, we have had some difficulties maneuvering over many of the airport areas. My new suitcases are great!
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