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Customer Reviews for Samsonite Outline Pro 12.5" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137395-2020)

Samsonite Outline Pro 12.5" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137395-2020)~#|#~28EE9A20-7BAE-40A2-97CBA6704AD3C428_sc7
Samsonite Outline Pro 12.5" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137395-2020)~#|#~7A5B2FCA-2727-41D8-9824078C977D0A67_sc7
Samsonite Outline Pro 12.5" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137395-2020) is Out of stock
Item # : 24645377
Model # : 137395-2020
Instantly-iconic, the Outline Pro polypropylene collection takes you confidently in the direction of your destination thanks to its elevated design and eye-catching color options.
  • SHIRAZ/BURGUNDY POLYURETHANE/POLYPROPYLENE
  • Ergonomic retractable trolley handle with multi-stop Right Heightâ„¢ adjustability
Price is $299.99
4.64
2372 reviews
5 star
81%
4 star
10%
3 star
3%
2 star
2%
1 star
4%
Most helpful positive review
Posted Feb 2, 2026
Outline Pro is a great product
Lightweight, great quality luggage. Durable, easy to load / unload
VS
Most helpful critical review
Posted Dec 3, 2025
One time use and the zipper already is broken. I am a loyal customer and didn’t expect this from samsonite
Most recent reviews
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 2, 2026
Outline Pro is a great product
Lightweight, great quality luggage. Durable, easy to load / unload
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LS
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 27, 2026
Great
Great check in luggage, holds well. A bit scratched up after its first trip but not broken.
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Nanny
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 21, 2026
Well made
Beautiful and well made check bag. It’s very light and has a lot of room inside. We are very happy with this purchase.
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G
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 21, 2026
Don't pass up these on sale!
For the cost, you can't find better value for the style and features.
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G
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 21, 2026
Luggage for the next decade
Solid product and great design that will age well.
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Dawn Wood
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 19, 2026
Great luggage
Love my new luggage it’s so nice and very sturdy. Fixing to buy another piece…
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Ben
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 18, 2026
I Have Two
This is my second review of the same product, I own two (one in black one in burgundy).
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Ben
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 18, 2026
It’s great
Durable and reliable and easy to use. I have two of them.
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Stan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 15, 2026
Sleek outside and roomy inside.
Great suitcase, solid handle, rolls well and lightweight. I like the storage in the interior divider and the placement of the strps on the other side are better for strapping in a stack of clothes than my last suitcase.
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Mashhood
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 15, 2026
Great suitcase
Excellent design. Used it for one trip so far and has held up very well.
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Roberta
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 14, 2026
Roomy but scratches easily
The suitcase is roomy and rolls very easily. However, it gets easily scratched
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
January 15, 2026
Lourenço
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 13, 2026
Great buy
Bought the new Samsonite OUTLINE PRO last month and have already used it in 4 different trips, amazing experience, super light and easy to go around with it!
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Y. Howell
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 10, 2026
Great Luggage
The Samsonite Outline Pro suitcase is an excellent travel companion! It is very stylist, sturdy and easy to handle. I highly recommend for frequent travelers like myself.
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Va_Forrest
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 8, 2026
Samsonite Outline Pro is a go
I like the secure divider sections. The zippered internal compartments are sturdy.

The wheels glide easily.

The tow handle is easy to extend & collapse.
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Carlo
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 8, 2026
Great luggage
I used this luggage for an international trip. It's very robust and all the stuff inside are protected.
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DS
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 4, 2026
Seems like a good purchase so far
Very solid so far, but only one trip. I like the design of the compartments.
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Verified Buyer
Reviewed at:
samsonite.com
Posted Jan 3, 2026
Pull Tabs used to lock suitcase, not perfected.
When attempting to lock the suitcase, the pull tab doesn't easily swivel far enough to complete the process. Not fond of this feature. Otherwise, very nice product.
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New Outline Pro owner
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 2, 2026
Not easy to use and bulky for handling
The suitcase is bulky, not easy to handle. No handle on the bottom of the case so it is difficult to grab from the carousel. Also, not easy to pack if you are in a small area.
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Response from Staples :
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
January 3, 2026
Oh6eLisa
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 31, 2025
Only Samsonite in this house
Upgraded my luggage set to Outline Pro last year. My previous Samsonite luggage was over 10 years old. Went on my first international trip last October with only this carry-on and the weekender. Two weeks! Performed outstanding! Mars Red is beautiful
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Ed
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 29, 2025
Mile High Trip
Worked as advertised. Got me to Colorado by air, Denver by train,hotel by bus, and back to airport by car.
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