Customer Reviews for Samsonite Outline Pro 12.5" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137395-2020)
Samsonite Outline Pro 12.5" Hardside Suitcase, 4-Wheeled Spinner, Shiraz/Burgundy (137395-2020) is Out of stock
Item # : 24645377
Model # : 137395-2020
Instantly-iconic, the Outline Pro polypropylene collection takes you confidently in the direction of your destination thanks to its elevated design and eye-catching color options.
- SHIRAZ/BURGUNDY POLYURETHANE/POLYPROPYLENE
- Ergonomic retractable trolley handle with multi-stop Right Height™ adjustability
Price is $299.99
2399 reviews
Most helpful positive review
Posted Mar 4, 2026
Firm favorite
Added a 5th one to our collection we love it so much! We travel overseas quite a bit and these bags have lasted through bumps and rough handling and still come off the belt looking great! Lots of packing space and not too heavy.
VS
Most helpful critical review
Posted Feb 16, 2026
Disappointed. Not durable.
Very disappointed. Both zippers broke off the very first trip. I had to tape my bag shut during travel. I previously had a Samsonite suitcase that lasted me 20+ years with no issues. It seems the quality and durability is not what it once was.
Meghan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Mar 4, 2026
Firm favorite
Added a 5th one to our collection we love it so much! We travel overseas quite a bit and these bags have lasted through bumps and rough handling and still come off the belt looking great! Lots of packing space and not too heavy.
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Jenol
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Mar 3, 2026
Outline Pro
We haven't bought a new Sampsonite in 40 years! This case is excellent! Too bad the luggage handlers are so rough. The roughed up the finish pretty good on the first use.
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Kelvin
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Mar 1, 2026
Great looking protective luggage
It is very stylish and protects my belongings very well.
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Kj
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samsonite.com
Posted Mar 1, 2026
Broken zipper, day 1, before use
Zipper on the liquids pocket is broken, haven’t even had a chance to pack it yet. Everything else appears ok at the moment
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Val
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 28, 2026
Nice
Nice bag. Damage process is very easy and quick but not marry locations
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Roadmaster
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Reviewed at:
samsonite.com
Posted Feb 27, 2026
Meets New TSA carry-on limits
The new smaller carry-on limits went into effect in January 2026. This causes us to look for new luggage and our experience shows that Samsonite is by far the best option. The bags are sturdy and the wheels are backed up with a warranty. Having had to drag luggage with broken wheels through an airport is bad news when on vacation. Samsonite offers replacement for a min...
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Jerry
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samsonite.com
Posted Feb 25, 2026
Great luggage! Recommend these! Sizes are great!
Love this luggage , we bought 4 pcs altogether! Sturdy, expandable!
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Tom M.
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Reviewed at:
samsonite.com
Posted Feb 24, 2026
Great Products
Have used Samsonite luggage for over 50 years, extremely durable products, my wife and I decided to upgrade our larger pieces and did not hesitate to purchase Samsonite luggage. My son will take our older pieces that still work fine.
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JT
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Reviewed at:
samsonite.com
Posted Feb 21, 2026
Samsonite Outline Pro
I’m using the Samsonite Outline Pro for the first time on my trip to Japan. 25” version is very spacious with a nice amount of pockets. Sturdy with no scratches and very smooth rolling wheels. Extremely lightweight so I’m not concerned about exceeding weight limits. Overall very satisfied.
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 18, 2026
Rough and Tough
Great Luggage and has shown to with stand rough handling. Wish it had more compartments for stowing items
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DPR
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samsonite.com
Posted Feb 16, 2026
Disappointed. Not durable.
Very disappointed. Both zippers broke off the very first trip. I had to tape my bag shut during travel. I previously had a Samsonite suitcase that lasted me 20+ years with no issues. It seems the quality and durability is not what it once was.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
February 18, 2026
Coretta
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 14, 2026
Go Black!
I love Samsonite luggage. It looks good on me. Don’t hesitate to buy! You will not be disappointed.
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Amorimwill
Reviewed at:
samsonite.com
Posted Feb 13, 2026
Fully scratched - used twice
This Samsonite suitcase was used only twice and it’s already completely scratched. It looks like an old suitcase — this is outrageous! I wouldn’t recommend it to anyone.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
February 13, 2026
Fernando O
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 12, 2026
Excellent suitcase, durable and practical for freq
I bought this Samsonite suitcase for business trips and I’m very satisfied with it. The build quality is evident, with sturdy materials, strong zippers, and wheels that roll smoothly even on uneven surfaces. The interior space is well designed, with compartments that make it easy to organize clothes and accessories without wrinkling them.
Another positive point is how ...
Another positive point is how ...
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Fernando O
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 12, 2026
Excellent suitcase, durable and practical for freq
I bought this Samsonite suitcase for business trips and I’m very satisfied with it. The build quality is evident, with sturdy materials, strong zippers, and wheels that roll smoothly even on uneven surfaces. The interior space is well designed, with compartments that make it easy to organize clothes and accessories without wrinkling them.
Another positive point is how ...
Another positive point is how ...
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Betty
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 10, 2026
Solid choice
It glides so smoothly. I love the extra compartments to stay organized. It has very minor scratching for multiple uses so far, which beats other brands I have bought in the past that get dented the first trip.
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Nana51
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samsonite.com
Posted Feb 10, 2026
Great features
Liked so far! Packed & ready to travel. Like to compartment options.
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John
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 8, 2026
Light and easy to uses
I purchased Two of the Outline Pros. Tough, light and easy to use!
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Zach
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samsonite.com
Posted Feb 7, 2026
1000% recommend!
I've loved using my Outline Pro luggage. The outer shell protects everything within and the expansion zipper has been a huge help. I'd recommend this to anyone.
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 2, 2026
Outline Pro is a great product
Lightweight, great quality luggage. Durable, easy to load / unload
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