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Customer Reviews for Samsonite Freeform 2-Piece Hardside Luggage Set, 4-Wheeled Spinner, Black (80242-1041)

4.52
388 reviews
5 star
81%
4 star
8%
3 star
2%
2 star
1%
1 star
8%
Most helpful positive review
Posted Feb 16, 2026
Great value
Durable, lightweight, quality. Really good value for the money.
VS
Most helpful critical review
Posted Jan 12, 2026
Looks Awful After Just One Use
Very upset with this product. I was excited to buy this as a present for my son, who is a frequent traveler, and upon his very first trip the bag came back so scratched and scuffed--far beyond any typical wear and tear. The whole bag is a total eyesore. I believe the quality is way poorer than I was led to believe. He was so upset and doesn't want to use the luggage now...
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Most recent reviews
Skell99
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 16, 2026
Great value
Durable, lightweight, quality. Really good value for the money.
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Amy
Verified Buyer
Reviewed at:
samsonite.com
Posted Feb 13, 2026
Excellent
I love my Freeform 2 piece set, it’s light weight and the quality is so good! It looks fashion.
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Maryam
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 8, 2026
Highly recommended
I love these. They look great and high quality. They seem strong.
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AG3
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Feb 7, 2026
Well needed replacement.
Excellent quality. Products are just as described.
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Dillon
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 30, 2026
Rugged and Spacious
This set is simple, rugged, and has plenty of space. I could easily pack for a weeklong business trip in the carryon. With both bags, I can take a long vacation with plenty of room for everything but my wife's shoes.
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Achla
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jan 27, 2026
Very sturdy built and smooth movement
A reliable, lightweight suitcase with smooth rolling and solid durability.
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mjw215
Reviewed at:
samsonite.com
Posted Jan 12, 2026
Looks Awful After Just One Use
Very upset with this product. I was excited to buy this as a present for my son, who is a frequent traveler, and upon his very first trip the bag came back so scratched and scuffed--far beyond any typical wear and tear. The whole bag is a total eyesore. I believe the quality is way poorer than I was led to believe. He was so upset and doesn't want to use the luggage now...
Read full review
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
January 13, 2026
jw
Reviewed at:
samsonite.com
Posted Dec 26, 2025
WHEEL BROKE OFF ON FIRST USE
Used once. Wheel broke off. Bag was not overweight. Trying to navigate the warranty process is impossible. Purchased 12/10 for a flight 12/11.
jw Customer Photo 1
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Response from Staples :
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
December 29, 2025
Satisfies
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Dec 6, 2025
Happy customer
Great quality. Locks are easy to use and was happy with delivery
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Geo Kademenos
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Sep 26, 2025
Samonite- 5 Stars
Very please with the quality and weight of the luggage.
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Nana C
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Sep 13, 2025
Good choice
Great quality and a good value. I would recommend.
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Pepper728
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Sep 5, 2025
Finally got my Freeform!
Have been thinking of owning this pair of luggage for a while now. Finally, I do! It’s great, durable, stylish and light. Like many of my older samsonite luggages, I’m pretty sure, they’re going to last me a very long time. Thank you Samsonite.
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Natalie
Reviewed at:
samsonite.com
Posted Aug 19, 2025
Not durable
Used it only a handful of times and the zipper ripped on the side of the hard shell.
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
August 20, 2025
MSV
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Aug 19, 2025
Great Suitcase
Perfect luggage for my boyfriend who travels a handful of times a year! It’s lightweight and travels well when checked. I love that it can expand, and the side that is expanded is the side that’s zipped, so I can pack in more.
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FlygirlAK
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Aug 19, 2025
Marry Me & Fly Standby ✈️
Was gifted a 2-pc Freeform Summer 2025. We travel a lot! The carryon is perfect for keeping up with my pilot. This baby has plenty of space, is lightweight, and rolls like a dream. I’ve had other brand hard cases break in the past. (If your man buys crummy luggage, dump both.) Samsonite is quality and flexible so it won’t snap or crack or break your heart. 👍
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Mommy005
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Aug 16, 2025
Very expensive, not durable
These photos are after 1 flight….don’t waste your money. Not durable at all.
Mommy005 Customer Photo 1
Mommy005 Customer Photo 2
Mommy005 Customer Photo 3
Mommy005 Customer Photo 4
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Response from Staples :
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
August 18, 2025
Traveler in Kentucky
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jun 27, 2025
Fabulous for Travel
Excellent 2 piece set. I bought the medium to make it a 3 piece set. Happy with weight, quality and purchase.
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Business traveler
Verified Buyer
Reviewed at:
samsonite.com
Posted Jun 9, 2025
Durable and easy for travel. Smooth wheels.
Well built and wheels run so smooth. Very comfortable traveling
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Mala
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted Jun 2, 2025
Easy to handle and worth it!
I love my recent purchase of this Freeform set, it is worth the money and the quality is so great! Used on international travel.. highly recommend it! Have to plan on more trips ..
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stellar
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
samsonite.com
Posted May 26, 2025
Easy to move around
Great style and my son likes the color. The wheels spins smoothly and very easy to move around.
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