Customer Reviews for Delsey Cruise 3.0 20" Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, Latte (40287980527)
21 reviews
Most helpful positive review
Posted Jul 6, 2025
Great suitcase
It expands really well. I have an old Delaney similar size and is at least 20 years old and in great shape.
VS
Most helpful critical review
Posted Jul 17, 2025
Broken and cracked, not durable
I bought this carryon 2 years ago and on a work trip the wheel snapped off taking parts of the suitcase with it. The last carryon I had was a Samsonite and it lasted a dozen or so years. I’m highly disappointed that this one broke so easily and quickly. Definitely not durable for frequent travelers.
Jennifer W.
Reviewed at:
us.delsey.com
Posted Jul 17, 2025
Broken and cracked, not durable
I bought this carryon 2 years ago and on a work trip the wheel snapped off taking parts of the suitcase with it. The last carryon I had was a Samsonite and it lasted a dozen or so years. I’m highly disappointed that this one broke so easily and quickly. Definitely not durable for frequent travelers.
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Maggie S.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Jul 6, 2025
Great suitcase
It expands really well. I have an old Delaney similar size and is at least 20 years old and in great shape.
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Nicole C.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Jun 16, 2025
Runaway Wheels!
The wheels on this suitcase can get away from you! I can push it forward to free my hands for a minute and off it goes on its own. If I am not careful, it can glide away fiercely where I am chasing after it! I do find it to be on the small side; however, given that I got it discounted from the Memorial Day sale, I've accepted its smaller size. This suitcase sure motivat...
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Shay1234
Reviewed at:
us.delsey.com
Posted Nov 16, 2024
Good luggage not very durable
I purchased the complete set about a year ago. I lost a wheel on first trip using this luggage. I can still use it but I am afraid of losing another wheel. Thr luggage is very stylish and overall I like it. The bigger luggage does not have pockets.
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Response from Staples :
Thank you for your feedback and for sharing your experience. We’re sorry to hear about the issue with the wheel and understand your concern. We’re glad you like the style of the luggage and will share your input about the lack of pockets with our team.Please review the below link for more information regarding service and repairs.
https://us.delsey.com/pages/repair
DELSEY PARIS, December 13, 2024
ShellyB
Reviewed at:
us.delsey.com
Posted Sep 1, 2024
Wonderful features and amazing maneuverability!
I purchased this Delsey set in purple in Macys for a 3 week France and Italy trip. I just got back and this set performed wonderfully!!! It was fully put to the test being that we took trains and buses to get from one town to another. Even being fully packed, my set glided thru airports, train stations and thru the streets of Europe with ease!!!
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Great Whyte
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Jul 30, 2024
Great but small
This item is a beautiful color purple. The maneuverability with the wheels is outstanding. With the USB you have to add your own power bank. I have another Delsey suitcase. I purchased a second one because of the outstanding warranty. The only negative is the size. It’s a little more cramped than other suitcases in the carry-on expandable category.
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Reviewed at:
us.delsey.com
Posted Jul 2, 2024
Nice One!
Rolls nicely and good for packing and effortless to steer around
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Response from Staples :
Thank you for your experience! We're delighted to hear that you find the bag easy to roll, pack, and steer effortlessly. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can do to enhance your experience, please feel free to let us know. Safe travels!
DELSEY PARIS, July 17, 2024
LDtraveler
Verified Buyer
Reviewed at:
us.delsey.com
Posted Feb 4, 2024
Untested
I haven’t used it yet, but I am on the fence about it. It’s super light and borderline flimsy hard side. I will try it out but hope it holds up
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Khazila
Verified Buyer
Reviewed at:
us.delsey.com
Posted Jan 27, 2024
Good product
So bad Delsey dont have the cover to protect the bag
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Rob L.
Verified Buyer
Reviewed at:
us.delsey.com
Posted Dec 14, 2023
Returning Customer - Disappointed
The carry on was smaller than similar bags and the interior recessed zipper pocket reduces space further. I could not tell that the zipper was recessed from the pictures.
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Response from Staples :
Thank you for sharing your feedback. We are committed to delivering a high-quality product, and I will relay your comments to our team as we actively seek ways to enhance our offerings.
DELSEY PARIS, January 2, 2024
Idahomom
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted May 9, 2022
Smooth Rolling!!
This Cruise carry-on luggage is so awesome!! It has the smoothest rollers that I’ve ever used. It moves effortlessly and is so easy to steer. I love the bright color. It also has a cool lock on it that is simple to use. It is connected to the zippers. There is plenty of room for my things and packs up nicely. I really love this suitcase and look forward to the many trip...
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Lidjamay
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted May 4, 2022
Love love love this suitcase.
This suitcase is beautiful! It’s clean and stylish if that’s what you are looking for. And it’s super handy, it’s not too large so it’s great for carry on and the wheels and handle are perfect! I also love the storage options inside.
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Shelly90
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Apr 27, 2022
Best I’ve found
We love to travel. Whether it’s flying to our destination or road trips. We were needing a new carryon suitcase and I’m so glad we found this one! First, it’s very high end looking and stylish. Second it’s so durable! It had been tossed around and it’s held up so well. I love the built in TSA approved locks to keep out stuff secure. It holds so many clothes and toiletri...
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vjr23
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Apr 22, 2022
Awesome carry on
This hard shell spinner carry on from Delsey is awesome. I’ve had soft suitcases from Delsey before and this is my first hard shell from them. The style and coloring is great. The rose gold-ish accents really pop and it looks very classy. Durability is top notch and I have no fear if I check it and it gets tossed around or I carry in on and stuff it in the overhead bin....
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Beachgrl23
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Apr 21, 2022
Top of the line
I am so impressed with this Delsey Paris Cruise spinner. It’s the perfect carryon suitcase. Beautiful to look at. I love the gray color and the rose gold accents. The handle pulls up and closes down effortlessly. Spinner wheels are smooth and just glide along. Harder sided outside to protect all of my belongings. Inside zippered compartments and strap so everything isn’...
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maddiegirl
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Apr 18, 2022
Great carry on!
I love this carry on. It glides soo smoothly and easily, making traveling with it a breeze. The rose gold color is so pretty and it looks expensive. I love that the ends of the zipper can lock into place until you enter your code and slide the lock over. It's a great safety feature. I also love the USB feature so that I can charge my phone or device at any time. It's p...
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Clm31752
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Apr 12, 2022
Great features
This carry on is perfect. It is very sleek and stylish. Lots of room for everything you need to take on a short trip with a little extra expansion. I like the combo lock built right in and the spinner wheels make it so easy to maneuver.
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Juice_22
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Apr 11, 2022
Durable looking, easy moving
I like the ample textured look of this carry on. I needed something durable, easy to maneuver, and well made. This fit the bill. The integrated lock is nice. As is the ability to have a battery pack connected. Too bad I have to use a standard USB-A port. But it will work in a pinch at the airport. I love how easy the wheels move. Definitely perfect for a short trip.
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lesacap
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Apr 10, 2022
Beautiful carry on!
With this beautiful carryon spinner I can't wait to take a trip! It's so well made, sturdy, amazing quality & the wheels are so fluid! The exterior is hard, the zippers are larger & it even has a combination lock, which is built in & TSA approved! Another exciting feature is a built in USB charger! This could be a lifesaver when traveling! Simply charge it up before you...
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Jlar87
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Apr 9, 2022
Great luggage!
This is my favorite new piece of luggage! It is both stylish and functional. The hard shell keeps your items safe during travel. The wheels roll so easily and make turns in all directions a breeze. Love the metallic finish and the rose gold accents. Also features to help organize your clothes and items inside the case. Definitely recommend
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