Customer Reviews for Delsey Cruise 3.0 28" Hardside Carry-On Suitcase, 4-Wheeled Spinner, TSA Checkpoint Friendly, Latte (40287983027)
27 reviews
Most helpful positive review
Posted Aug 22, 2025
Great bag for long term travel.
The bag has the space and flexibility for long term travel, which we do a bit of during the year. It has also been durable.
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Most helpful critical review
Posted Sep 7, 2025
Don't Buy
If I could give this suitcase zero stars, I would. I purchased another suitcase from the Cruise line a few years ago and it was great. I thought this suitcase would be of the same quality, but I was extremely disappointed. The polycarbonate is thin and feels very weak. The zippers seem flimsily stitched into the suitcase and the handles buckle the body of the suitcase s...
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Mesha
Reviewed at:
us.delsey.com
Posted Nov 25, 2025
Great except for wheels
Within the first 4months of purchase one of the wheels, where it connects to the suitcase, had separated from the suitcase. As long as I didn't hit any bumps and/or the wheel doesn't get stuck it would still roll around. After about a year two of the wheels are like this. Was hoping for a sturdier/more reliable suitcase.
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Madeline M.
Reviewed at:
us.delsey.com
Posted Sep 7, 2025
Don't Buy
If I could give this suitcase zero stars, I would. I purchased another suitcase from the Cruise line a few years ago and it was great. I thought this suitcase would be of the same quality, but I was extremely disappointed. The polycarbonate is thin and feels very weak. The zippers seem flimsily stitched into the suitcase and the handles buckle the body of the suitcase s...
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Andy M.
Reviewed at:
us.delsey.com
Posted Sep 7, 2025
Great except minor details
All looks great except came with minor scuffs and with interior zippers bunched up so far underneath fabric that I needed to scoot them up with my fingers to retrieve. Besides these minor details love how lightweight.
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Michael N.
Reviewed at:
us.delsey.com
Posted Aug 22, 2025
Great bag for long term travel.
The bag has the space and flexibility for long term travel, which we do a bit of during the year. It has also been durable.
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Kelly C.
Reviewed at:
us.delsey.com
Posted Jul 29, 2025
Cruise 3.0 Large Expandable Spinner
I bought this suitcase for my nephew and he- loved it!! I own 2 lDelsey’s as well, and they are well designed quality built suitcases. Love the different color options too!
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Jennifer W.
Reviewed at:
us.delsey.com
Posted Jul 17, 2025
Cracked casing less than 2 years after purchase
I bought this suitcase and the matching carry-on 2 years ago. This Spring on a work trip, the wheel snapped off on the carry-on and shortly after I noticed this main suitcase was cracked and losing pieces as well. My previous suitcase set from a different brand lasted over a dozen years, so it is really disappointing that this set didn’t even last 2 years!! I do not rec...
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Francesca C.
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
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Posted Jun 26, 2025
Awful quality
Used twice, first time totally scratched and second time it broke. Never ever again
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Jerri J. F.
Reviewed at:
us.delsey.com
Posted Jun 24, 2025
Came as stated. Seem durable
They are not for me. I ordered for my grandaughter for graduation
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Lisa the Archer
Reviewed at:
us.delsey.com
Posted Sep 22, 2024
Great features BUT….
Beautiful luggage with one received as a gift. Okay I have had 2 broken after 3 uses (all within warranty). One snapped at the wheel base (baggage handlers). That same bag the lock broke and he am unusable after the first use. Second bag the shell snapped. I travel to national competitions so after spending so much money on these travel pieces, I’m scared to invest ...
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Response from Staples :
Thank you for your feedback, and we're sorry to hear about your experience. At DELSEY PARIS, we take pride in offering high-quality luggage and want to address your concerns. Please reach out to our customer service team at [email protected] so they can assist you further and review the situation. We hope to regain your trust in our brand.
DELSEY PARIS, September 30, 2024
LUXURY BAG
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Jul 30, 2024
GREAT BAG
I have been eyeing this bag size for a long time and now that the price have been lowered I have to buy it to compliment the carry on that I already have.
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Jetset24
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted Jul 30, 2024
Sleek, modern and durable
Beautiful color, stands out on a luggage carousel. Very spacious and can hold everything. Very happy with this purchase.
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Barbie B
Verified Buyer
Reviewed at:
us.delsey.com
Posted Feb 13, 2024
Newer Version with Lining
This brand is the most underrated. I have been traveling since 2001 and my DELSEY checked in luggage has stood the test of time. I thought that I just wanted another luggage set.
I did notice that something was missing when compared to my old one because the little hidden luggage tag under the handle isn’t in this newer model.  In addition, the lining did not have those...
I did notice that something was missing when compared to my old one because the little hidden luggage tag under the handle isn’t in this newer model.  In addition, the lining did not have those...
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Khazila
Verified Buyer
Reviewed at:
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Posted Jan 27, 2024
Good product but no enough
I hope Delsey sell the cover of bag to protect it from scratch and dirt
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tjay
Verified Buyer
Reviewed at:
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Posted Dec 18, 2023
Slick and beautiful luggage greatfor overseas trip
love the color and i can't wait to take it on my trip next month
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Luca
Verified Buyer
Reviewed at:
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Posted Dec 9, 2023
Satisfied
To the best of my knowledge best space-built-price ratio on the market
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Galt
Reviewed at:
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Posted Sep 25, 2023
Great Suitcase!
Great suitcase with nice features! The blue color is amazing. Also, excellent customer service.
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Rhon
Verified Buyer
Reviewed at:
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Posted Sep 6, 2023
Love the color
I was sent this suitcase as a replacement for one that was cracked.
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Smb031
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted May 9, 2022
Great suitcase!
This suitcase is absolutely amazing! It's very lightweight, durable and stylish at the same time. I love the fact you can lock this suitecase with your own 3 digit code. This suitcase also alerts you if your luggage weighs too much, which is amazing! It's very easy to move around with the wheels. This suitcase it just already a must have!!
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beej
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
us.delsey.com
Posted May 2, 2022
Superb luggage!
I cannot believe I have gone this long without luggage of this superior quality! The Delsey Paris - Cruise 3.0 is absolutely perfect for any type of traveler. Built-in weighing device is so useful and the TSA-approved combination lock is next level security. Rolls incredibly well and the handle is so so so much sturdier than I've experienced with any other piece of lugg...
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Fidel
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
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Posted May 2, 2022
This thing is perfect
Wow oh wow. I recently became a big traveler. I would never check in a bag but my Gf got me to start checking a big bag mostly so she can throw her clothes in there. This suitcase is massive. I legitmently think I could fit all of the clothes I own in this thing. I will be going to Mexico this summer and I am excited. This thing is great.
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