Customer Reviews for Kleenex Trusted Care Facial Tissue, 2-ply, 80 Tissues/Box (50184/37438)
Kleenex Trusted Care Facial Tissue, 2-ply, 80 Tissues/Box (50184/37438) is In-store only
Item # : 2839305
Model # : 50184/37438
Stock up on Kleenex Trusted Care two-ply soft tissues for cold and flu season.
- 2-ply thickness offers just the right balance of softness, strength, and absorbency
- Contains 4 boxes per pack for long-term use
Price is $10.49
30-min pickup
See alternate delivery items
3172 reviews
Most helpful positive review
Posted Jun 13, 2025
Found a bargain
I recently found this on a clearance aisle...great price for a name brand product during allergy season!
VS
Most helpful critical review
Posted Jun 5, 2025
More Toxic Chemicals
If it ain't broke, don't fix it. You had the only tissue still available without added toxic chemicals that nearly 35% of the population is allergic to or with Multiple Chemical Sensitivites that was safe for us. What the heck is Clean Shield technology Conditioner? Can't you just make a safe product since your line is already loaded with dangerous versions?
sneezy123
Reviewed at:
kleenex.com
Posted Nov 4, 2025
Love the product but the packaging is so bright and colorful while it makes it distinctive...i have been purchasing OTHER brands whose packaging is less obstrusive. Previously Kleenex always had more muted colors that blended with the environment. I hope those earlier patterns return soon. Thank you
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Response from Staples :
Hi there! We understand that our box designs may not always be everyone's cup of tea. We appreciate your feedback and we'll be sure it is passed on to the right team. Thanks!
Kleenex Brand, November 5, 2025
GMF2025
Reviewed at:
kleenex.com
Posted Sep 24, 2025
HORRIBLE COLORS!!
BOXES ARE UGLY! CHANGE BACK TO NICE NEUTRAL COLORS. THESE CRAZY COLORS DO NOT MATCH ANY DECOR!
EVERYONE IS COMPLAINING AND THE BOXES ARE GETTING UGLIER! PLUS THE PLASTIC FALLS APART AND TISSUES FALL
IN THE BOX. AND PRICES KEEP GOING UP! I AM SWITCHING TO A NEW BRAND IF THIS CONTINUES.
EVERYONE IS COMPLAINING AND THE BOXES ARE GETTING UGLIER! PLUS THE PLASTIC FALLS APART AND TISSUES FALL
IN THE BOX. AND PRICES KEEP GOING UP! I AM SWITCHING TO A NEW BRAND IF THIS CONTINUES.
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Response from Staples :
Hey there. We appreciate your thoughts on our designs. We'll take it into consideration for future updates. If you would like to speak with us directly about what's going on, please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6420Abv3n so that we can learn more and try to help. Thank you.
Kleenex Brand, September 25, 2025
Ronh
Reviewed at:
kleenex.com
Posted Jul 11, 2025
Folding problem
I found a recent box of Kleenex had the sheets misfolded. Â I suspect that one of your machines had a setup problem. Still a good product, just an observation.
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Response from Staples :
We're sad to hear this, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6429409FJ so that we can learn more and try to help. Thank you.
Kleenex Brand, July 12, 2025
KATHLEEN J.
Posted Jun 13, 2025
Found a bargain
I recently found this on a clearance aisle...great price for a name brand product during allergy season!
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Alf20
Reviewed at:
kleenex.com
Posted Jun 5, 2025
More Toxic Chemicals
If it ain't broke, don't fix it. You had the only tissue still available without added toxic chemicals that nearly 35% of the population is allergic to or with Multiple Chemical Sensitivites that was safe for us. What the heck is Clean Shield technology Conditioner? Can't you just make a safe product since your line is already loaded with dangerous versions?
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Response from Staples :
We appreciate that you reached out to us about this. While we updated the packaging and claims on it, we haven’t made any changes to the ingredients used in our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/64204EYUY when you have a chance if you’d like to speak with us further. Thank you.
Kleenex Brand, June 7, 2025
Lynn Doughty
Reviewed at:
kleenex.com
Posted Jun 5, 2025
Too thin. Too small, poorly designed box. Not what
I have used Kleenex for 70 years.  It is now smaller and even though it says 2 ply it is now too thin to absorb a single emptying of one side of my nostrils.  It also appears to be less wide than the original.  2 plates too thin to function correctly anymore.  Also perforations on top of box terrible to open.  Plastic  slot is poorly attached, and difficult to get start...
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Response from Staples :
We're sad to hear about this, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/64274Ec4v. When you have a chance so that we can learn more and try to help. Thank you.
Kleenex Brand, June 7, 2025
D.F.
Posted May 31, 2025
I Love Clearance
I love coming to staples I came for one thing and found some thing els thank you.
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Reviewed at:
kleenex.com
Posted May 29, 2025
Kleenex in 2 ply long box
I have been buy kleenex for a long time. I love that they don't g
Rub your face or nose. But lately the tissues are stuck to each other. So when you pull one out 6 or 7 come out . It's a lot of money wasted or thrown away. Other thing I still buy them
Rub your face or nose. But lately the tissues are stuck to each other. So when you pull one out 6 or 7 come out . It's a lot of money wasted or thrown away. Other thing I still buy them
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GEORGE B.
Posted May 15, 2025
The box itself has less strength than what I normally get but the price was OK and the Kleenex product very good.
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Cherie M
Reviewed at:
kleenex.com
Posted May 14, 2025
Quality Has Changed
Have been using Kleenex brand tissues for decades.... I have allergies and most tissues make my nose red and also run even more. Within the past 6 months or so (since maybe mid 2024), the quality of the tissues and the boxes have changed. The tissues tend to come out connected to each other which ends up wasting tissues. Nothing is getting any cheaper and now we may...
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Response from Staples :
Hi Cherie, we appreciate you sharing your recent experience. We're sad to hear this, as we always want you to be satisfied with our tissues. We'd like the chance to learn more and see how we can help. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6420Ngi98. We hope to hear from you soon!
Kleenex Brand, May 15, 2025
P.P.
Posted May 7, 2025
Kleenex to the rescue
Perfect size color and amount for in the car and bedside.
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Elle314
Reviewed at:
kleenex.com
Posted Apr 11, 2025
Trusted Care Tissues, no longer trusted by us.
I have been using Kleenex brand facial tissues for 50 plus years. Until now, I have always been a loyal customer. Your product of trusted care facial tissues have declined so drastically they’re NOT worth carrying the name  Kleenex on the box. They are so thin that my fingers go through the tissue as I am blowing my nose. These tissues are no better than no-name brands....
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Response from Staples :
We're sad to hear this, and can assure you it's not what we'd expect. Quality is important to us, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6426FhGro when you have a chance so that we can learn more and try to help. Thank you.
Kleenex Brand, April 14, 2025
Hansl
Reviewed at:
kleenex.com
Posted Mar 28, 2025
Annoying connected tissues
Being a lifelong user of Kleenex products (nearly 80 years), it has been VERY disturbing, disappointing
and downright infuriating to now discover a production flaw, in my view, in which the tissues are
connected, rather than separate inside the box. This is causing a string of tissues to exit the box with each
pull of an anticipated single sheet. For whatever reason th...
and downright infuriating to now discover a production flaw, in my view, in which the tissues are
connected, rather than separate inside the box. This is causing a string of tissues to exit the box with each
pull of an anticipated single sheet. For whatever reason th...
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GIOCONDA E.
Posted Mar 27, 2025
Kleenex Trusted Care Facial Tissue (Box50184/37438
Love it.
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sdcd
Reviewed at:
kleenex.com
Posted Feb 11, 2025
best product
very good product. very good product very good product
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Aunt Mary
Reviewed at:
kleenex.com
Posted Feb 10, 2025
Please go back to better quality.
These used to be my favorite, but the last few boxes I’ve brought have been so thin, you need to use two at a time. I’m a Procter and Gamble shareholder and I always preferred these over Puffs. I’m now in  search of a better product.
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Response from Staples :
We're sad to hear this, and can assure you it's not what we'd expect. Quality is very important to us, so we'd like to learn more and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6427IXmVT when you have a chance. Thank you.
Kleenex Brand, February 11, 2025
M.D.
Posted Feb 5, 2025
Great tissues the best. smooth so refreshing
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Ricechex
Reviewed at:
kleenex.com
Posted Jan 28, 2025
Goodbye Kleenex
Tissues are so much thinner than in the past. I might as well buy the cheaper brands now. Sorry to see the quality go downhill.
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Nannette
Reviewed at:
kleenex.com
Posted Jan 5, 2025
Terrible
I grew up with Kleenex and have used them all my life but now I will never buy them again.
The plastic edge around the tissue (that holds the tissue up so you can grab it) is so weak that it stretches out and
the tissue falls back into the box. I'm guessing that you have recently changed the plastic used in your boxes
(probably to save money). As a result Kleenex is...
The plastic edge around the tissue (that holds the tissue up so you can grab it) is so weak that it stretches out and
the tissue falls back into the box. I'm guessing that you have recently changed the plastic used in your boxes
(probably to save money). As a result Kleenex is...
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Response from Staples :
Thank you for taking the time to reach out! This definitely isn't something we'd expect, as we always want you to have a great experience with our tissues, so please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6422vxWo0 so we can help further. Thanks!
Kleenex Brand, January 6, 2025
Crab 1915
Reviewed at:
kleenex.com
Posted Dec 11, 2024
Like tie the tissues
I have been buying kleenex for years .
I will stop now because of the rectangle box.
It is hard to get the kleenex out of the box when it gets about 1/2 empty. I am 80 hands dont work as well.
I will stop now because of the rectangle box.
It is hard to get the kleenex out of the box when it gets about 1/2 empty. I am 80 hands dont work as well.
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