Customer Reviews for Swiffer Sweeper Wet Mop Cloths, Fresh Scent, White, 24/Box (82856)

We're sorry to hear this has been your experience and want to assure you that we have many quality checks to ensure you get the best from your Swiffer Sweeper. We'd like to learn more to help, as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.

There's nothing more important to us than the safety and satisfaction of our users, so we're very sorry to hear about this. Our products undergo extensive quality and safety testing to ensure they're safe when used as directed, and while scent preferences and perceptions will vary from person to person, we never expect the scent to give anyone a headache. Please discontinue using it as we have not changed the scent of this product. You may have used our dry pads instead of our wet pads before in the past as we do have an unscented version for those, so we'd like to collect some details and help you with this. Please call us at (800) 395-5594.

We're sorry to hear this, Gemma, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend to align the edges of the fold to the edge of the mop head. This will ensure that the cloth fits in the grippers on both sides of the sweeper head. Once that's done, make sure the cloth is tucked into all of the grippers on both sides of the sweeper head. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.

Thank you for sharing your interest in an unscented Swiffer Sweeper Wet Mopping pad. At this time we don't have an unscented version, but we'll be sure to share your interest with our team. If you'd like to share more of your feedback, please feel free to call us at (800) 742-9220.

We're sorry to hear that the scent of your Swiffer Sweeper pad refills was stronger than you would've liked, and we appreciate you sharing your feedback with us. We do extensive research and testing when we design our products to make sure we're creating features and scents that meet the needs and preferences of our consumers, so it's disappointing that this doesn't seem to be the case here, and we're glad you let us know. Your satisfaction is important to us, and we'd like to learn more about this, so that we can assist you further from here. Please give us a call at (800) 214-8734, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend to align the edges of the fold to the edge of the mop head. This will ensure that the cloth fits in the grippers on both sides of the sweeper head. Once that's done, make sure the cloth is tucked into all of the grippers on both sides of the sweeper head. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If you haven't already, we recommend to align the edges of the fold to the edge of the mop head. This will ensure that the cloth fits in the grippers on both sides of the sweeper head. Once that's done, make sure the cloth is tucked into all of the grippers on both sides of the sweeper head. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 214-8734.

Thanks for reaching out to Swiffer and sharing this with us. Please know, our Quality Team shares that every package of Swiffer Sweeper Wet Cloth refills is sent your way with a clear plastic lid. We’re not sure why yours is missing, and we do apologize for this inconvenience. We hope you’ll call us, and share more details with us about this purchase, so we can do what we can to help. We’re available Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

We’re very sorry you’re unhappy with the lavender scent of our Swiffer Sweeper Wet Mopping Pad Refills. When we design our products, we do extensive research and consumer testing to create fragrances that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so know your comments will be forwarded to our R&D Team. If you'd like help picking your next set of Sweeper Mopping Pads, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.