Customer Reviews for WD WD_BLACK D10 Game Drive for Xbox One 12TB External Portable Hard Drive, Black (WDBA5E0120HBK-NESN)

Hello, We are sorry for the inconvenience caused to you. We are unable to locate you in our system with the given information. So, we request you to open a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you.

Hello, We are sorry for the inconvenience caused to you. The WD_BLACK D10 Game Drive for Xbox is specially designed for Xbox console . However, The WD_BLACK D10 Game Drive for Xbox includes 12TB of added storage, there’s no need to waste time clearing room on your console or PC for new games. If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.

Hello, We are sorry to hear about your user experience with WD Elements Desktop External Hard Drive and appreciate your time providing this review and bringing this matter to our attention. We apologize if you are experiencing any problems with your drive. We would recommend contacting our technical support team, as we will be happy to assist you with any troubleshooting options you may have with the drive. We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ the customer support team get back to you in a earliest possible time. All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience. Need Help? Please see our "'Contact Us" page for information.

Hello MC8509, We're sorry to hear about your user experience with the WD_Black D10 Game Drive for Xbox and appreciate your time for providing this review. We are sorry that you have returned the drive before we had the opportunity to assist you. All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure a good overall user experience. Need Help? Please see our "'Contact Us" page for information.

Hello, We are sorry to hear about your user experience with WD_Black D10 Game Drive for Xbox and appreciate your time providing this review and bringing this matter to our attention. We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have. We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience. Need Help? Please see our "'Contact Us" page for information.

Hello, We apologize for the inconvenience caused to you. Current drive technology dictates that some noise will occur during normal drive operation. The type and volume of noise is dependent on whether the drive is performing a read/write operation or idle with the heads parked. The environment where the drive is functioning may also influence noise. For example, loose drive mounts, fan noise from case ventilation or power supply, and where the enclosure is placed or mounted may produce or enhance the noise heard. It is important to recognize which noises indicate trouble or normal drive operation. Please allow us to make it correct for you. You could raise a On-line support ticket on the given link, the Online support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details. Need Help? Please see our "'Contact Us" page for information.