Customer Reviews for Samsung Q7F Series 55" Smart 4K Ultra AI Enabled TV (QN55Q7FAAFXZA)
970 reviews
Most helpful positive review
Posted Jan 26, 2026
Great Display!
The display is outstanding. Very bright and clear. Could not be happier with this product.
VS
Most helpful critical review
Posted Jan 16, 2026
Failed in a week.
Top edge of screen had a dark spot which is now turning into 4 dark spots and the entire screen is wavy. I have samsung phones, head phones 4 other Samsung tvs Samsung appliances but this is the largest TV I ever bought and its already failing in a week highly disappointing hopefully the service tech can replace this for a better model after all the other bad reviews.
HseStrk4evr
Reviewed at:
Samsung US
Posted Jan 26, 2026
Great Display!
The display is outstanding. Very bright and clear. Could not be happier with this product.
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Russell
Reviewed at:
Samsung US
Posted Jan 22, 2026
Samsung 43" QLED
Our new TV has a awesome picture, we was really impressed with how good it was.. I have it hooked up to DirecTV and ROKU STICK. I'm going to buy another one for my Shop.
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Cjc1
Reviewed at:
Samsung US
Posted Jan 21, 2026
Great tv
Very nice tv, easy to set up works great! I would recommend strongly recommend it.
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Satisfied Shan
Reviewed at:
Samsung US
Posted Jan 21, 2026
Crisp & Clear
This is a very beautiful TV. I’m very very particular, when it comes to clarity, connectivity and so much more. I prefer a higher refresher rate. Although 60Hz isn’t bad. I usually prefer much higher, but I must say this looks just as good if not better than my Samsung with a much much lighter refresher rate. Thank you for this magnificent TV. It’s absolutely perfect. W...
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Michael K
Reviewed at:
Samsung US
Posted Jan 21, 2026
Performance
Impeccable performance and I highly recommend! Great work Samsung!
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Best tv
Reviewed at:
Samsung US
Posted Jan 21, 2026
Great
Great product this is the best tv I’ve ever had thus far
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Doyle
Reviewed at:
Samsung US
Posted Jan 21, 2026
Best
I am a huge fan of Samsung television. I own five television sets in my house and they are all Samsung. That should tell you when I think about them.
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Hairguru
Reviewed at:
Samsung US
Posted Jan 20, 2026
Amazing tv!
This tv is great! It’s got alot of updated features!
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BILL
Reviewed at:
Samsung US
Posted Jan 20, 2026
Great reception
Smart TV with multiple apps available without need for cable or attachments. Streaming is excellent.
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Niecy
Reviewed at:
Samsung US
Posted Jan 20, 2026
Netflix, and Disney and other features
I really enjoyed my television very much, I loved the movie channel and other features
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The Hunter
Reviewed at:
Samsung US
Posted Jan 20, 2026
Great TV
Great TV for an excellent price. Very good picture with a variety of screens to fit what you are viewing.
(Dynamic, film, etc.)
Many features that I have not even explored yet.
Very easy to connect and navigate.
(Dynamic, film, etc.)
Many features that I have not even explored yet.
Very easy to connect and navigate.
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Luvann
Reviewed at:
Samsung US
Posted Jan 20, 2026
Fantastic
It’s great. fits our room perfectly. Screen is vibrant.
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Jeanne
Reviewed at:
Samsung US
Posted Jan 20, 2026
Great features
It’s a great size and the picture is very clear. I love it!!
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VHam
Reviewed at:
Samsung US
Posted Jan 20, 2026
Excellent Picture
The size of the frame and Picture quality is excellent, however, the sound quality should be looked into which is why my overrall rating is a 4. However, since I'm not tech savvy I won't blame the designers.
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Stepher
Reviewed at:
Samsung US
Posted Jan 20, 2026
7 years of updates
This TV was easy to install and set up with our current cable service and our streaming services. It's got a good picture. The reason we bought this TV instead of another brand, though, was that it is advertised as having 7 years of updates.
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Unhappy
Reviewed at:
Samsung US
Posted Jan 20, 2026
Regretful Purchase
We do not like this TV. While the picture quality is fine the software and remote both seem to have been designed by a 5 yr old. Very disappointing. Wish we had not bought it.
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Response from Staples :
Unhappy,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7FD TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
January 20, 2026
MommyFish
Reviewed at:
Samsung US
Posted Jan 20, 2026
Excellent TV
Product is great and meets every need as far as a television experience goes
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Bsaavedra24
Reviewed at:
Samsung US
Posted Jan 20, 2026
Signal transmission delays
It seems that Samsung TVs All have fbe same manufacturer defect! The Remote control and the TV do not speak to or transmit there signal immediately, causing delays, freezes, glitches, needs to restart or reboot, and just ANNOYING! Every model I have no matter the size!
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Response from Staples :
Bsaavedra24,
We appreciate your feedback regarding remote performance. If your Q7FD TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
January 20, 2026
Sweetpea
Reviewed at:
Samsung US
Posted Jan 20, 2026
Great tv!
Crystal clear picture with vivid colors. Best television that I’ve ever had. Will definitely be buying Samsung again!
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Rich
Reviewed at:
Samsung US
Posted Jan 17, 2026
Great Picture
Great clarity and vivid colors. I appreciated the deep contrast available to offer a resounding picture that I was able to adjust to.
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