Customer Reviews for StarTech SDOCK2U33RE USB 3.0/eSATA to 2.5/3.5" SATA HDD/SSD Duplicator Dock
Item # : IM1VW2478
Model # : SDOCK2U33RE
Clone a 2.5in/3.5in SATA drive without a host computer connection, or dock the drives over USB 3.0 or eSATA for easy access
- Standalone sector-by-sector hard drive duplication with speeds up to 22GB per minute
- Supports both 2.5" and 3.5" form factor hard drives (HDD) and solid state drives (SSD)
Price is $180.99
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18 reviews
Most helpful positive review
Posted Oct 11, 2019
Super fast and Easy to Use
We bought this unit to clone our office PC hard drives before they start to crash and some that started to act up. After cloning a number of drives, we have had no issues. Cloned WinXP, then Win 7 and Win8 and now a few Win10 systems. Keep up the good work.
VS
Most helpful critical review
Posted Feb 20, 2019
Will not clone correctly
Our company has purchased about a dozen and neither will clone our drives to where they will boot and if they do it BSOD after a bit or system errors start popping up and also Outlook breaks in some cases.
We turned around and used an older and a newer Kanuru to clone those same drives and they work flawlessly other than re-activate Office and that was in both cases.
...
We turned around and used an older and a newer Kanuru to clone those same drives and they work flawlessly other than re-activate Office and that was in both cases.
...
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jackie28
Reviewed at:
startech.com
Posted Nov 16, 2019
Documentation needs updating
I'm trying to clone a drive.
HDD2 shows Blue and a flashing Red.
HDD1 shows flashing Red only, no Blue.
Manual doesn't say what this means...
Serves purpose as dock, not as clone.
HDD2 shows Blue and a flashing Red.
HDD1 shows flashing Red only, no Blue.
Manual doesn't say what this means...
Serves purpose as dock, not as clone.
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Response from Staples :
We're sorry to hear about the LED issues you're having when trying to clone with our SDOCK2U33RE. If the Blue LED on HDD1 is also off when the dock is connected to a PC, then this may be a simple problem of a faulty LED on the dock and we'd be happy to help get this fixed for you. However, if the blue LED is working properly when the SDOCK2U33RE is connected to the PC in PC mode, then it could indicate an issue with one of the drives when you're trying to clone. Please feel free to contact us at www.startech.com/support if you require assistance getting this working properly. Our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Matt, November 22, 2019
Humby_G
Reviewed at:
startech.com
Posted Oct 11, 2019
Super fast and Easy to Use
We bought this unit to clone our office PC hard drives before they start to crash and some that started to act up. After cloning a number of drives, we have had no issues. Cloned WinXP, then Win 7 and Win8 and now a few Win10 systems. Keep up the good work.
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tekeek
Reviewed at:
startech.com
Posted Feb 20, 2019
Will not clone correctly
Our company has purchased about a dozen and neither will clone our drives to where they will boot and if they do it BSOD after a bit or system errors start popping up and also Outlook breaks in some cases.
We turned around and used an older and a newer Kanuru to clone those same drives and they work flawlessly other than re-activate Office and that was in both cases.
...
We turned around and used an older and a newer Kanuru to clone those same drives and they work flawlessly other than re-activate Office and that was in both cases.
...
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Response from Staples :
We're sorry that SDOCK2U33RE hasn't worked well for you. This duplicator is not capable of copying a Host Protected Area (HPA), so if your drives feature this, SDOCK2U33RE may not be able to produce a bootable clone. In this case, we recommend using a duplicator such as our UNIDUPDOCK which is capable of duplicating a drive's HPA.
We'd be happy to talk further about this and help get a working solution in your hands. To reach us, go to www.startech.com/support. We're available 24 hours a day, 5 days a week, to provide support.
Sam, February 21, 2019
JoeTroi
Reviewed at:
startech.com
Posted Jan 6, 2019
Dead out of box. Let’s see what their support does
I was excited to get a new one. Had the older model for years but this one arrived dead. Could be the power adapter or the mb. Idk. Going to see what hoops I have to go thru with their support. If they send out a new one without me having to send this back first, then I’ll change my review.
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BobMont
Reviewed at:
startech.com
Posted Dec 22, 2018
Stopped Working!
I bought this in July and it worked fine until today. It no longer works. The Blue and Red lights come on but when I press the "Start" button nothing happens. Tried it several times with same result. It is not working!
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Response from Staples :
Thank you for reviewing our SDOCK2U33RE, we are sorry to hear it is not working well for you.
First, please ensure the USB cable is not connected and the docking station is set to duplication mode by pressing the PC/Copy Mode button for 3 seconds until the mode LED is set to red. It may take up to 10 seconds for each drive to be ready. Please wait for both the drive LEDs to become blue before attempting a copy. Additionally, please ensure the source drive is a smaller capacity than the destination or the copy will not be able to start.
We would like to assist in troubleshooting the issue with you. We can even replace it under its 2-year warranty if needed. Please contact our support available 24 hours a day 5 days a week at 1 800 265 1844 or www.startech.com/chat. A member of our team will also be reaching out directly to provide support.
Stefan , December 27, 2018
sgto416
Reviewed at:
startech.com
Posted Sep 14, 2017
Duplicates hard drives in no time!
At work we have had some people using laptops that were using 5400 and 7200RPM hard drives and with how economical solid state drives are these days the upgrade for the productivity gains of endusers just makes sense! Depending on how much data is on a hard drive I have cloned drives in as little of 12 minutes and some have taken 25 minutes.
The SDOCK2U33RE eSATA / U...
The SDOCK2U33RE eSATA / U...
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Luis
Reviewed at:
startech.com
Posted Feb 27, 2017
Good for the price
I got this From Startech to test and I'm impressed with the product based on the price. It took a while to get it working but after I followed all the instructions,I got it going and the only thing I didn't like was the time it takes to clone 1TB hard drive if I compare to Startech UNIDUPDOCK which is a little bit more money and faster.
If you are looking for a duplic...
If you are looking for a duplic...
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NickD_CA2
Reviewed at:
startech.com
Posted Feb 5, 2017
Essential tool for any IT person
I have been using this product for a few weeks now to duplicate drives and connect drives to my computer via USB. So far everything has been working well.
I have used this device with many different sizes, types and brand of drives.
The duplicator came with USB and eSATA cables for the computer as well as power adapter with ends for multiple countries. The cables are ...
I have used this device with many different sizes, types and brand of drives.
The duplicator came with USB and eSATA cables for the computer as well as power adapter with ends for multiple countries. The cables are ...
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Andrew11
Reviewed at:
startech.com
Posted Feb 1, 2017
Does exactly what it says
This is a great device for cloning HDDs/SSDs for upgrades. Take the time to read the manual; there aren’t a lot of buttons and it takes a bit of planning your first time out. I took some old data drives to try out first, just to get the hang of the process. I’ve now done HDD to HDD upgrades, and HDD to SSD without issue. This will undoubtedly find a place in my IT toolb...
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ABThompsons
Reviewed at:
startech.com
Posted Jan 24, 2017
Good product - works as advertised
This product includes the docking station, USB 3.0 cable, eSATA cable, and power adapters
The encasement is bulking looking and not a modern looking design.
The unit has 2 drive bays which can be used to clone a 2.5 in. or 3.5 in. hard drive without a host computer. Note that it duplicates the entire drive and you cannot be selective by partitions.
The two bay...
The encasement is bulking looking and not a modern looking design.
The unit has 2 drive bays which can be used to clone a 2.5 in. or 3.5 in. hard drive without a host computer. Note that it duplicates the entire drive and you cannot be selective by partitions.
The two bay...
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Starr
Reviewed at:
startech.com
Posted Jan 19, 2017
Simple and Easy
If you are looking for a solution that is very simple and easy to implement then this SATA Duplicator Dock is what you need. I had a laptop 2.5in hard drive that had some back sectors on it so I needed a way to duplicate the data to a new drive. I had never used this device before but it was as simple as taking it out of the box, plugging in the power cord, inserting ...
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Brian_S
Verified Buyer
Reviewed at:
startech.com
Posted Jan 13, 2017
does not work.
copied seveal small boot SSD drives to larger ones. Data copied , but were not bootable. The M.2 Adapter would not read any of my M.2 sticks. I will be boxing it all up to return it.
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James H
Reviewed at:
startech.com
Posted Jan 3, 2017
SATA Duplicator Dock Made Easy
I have been in the technology business for over 35 years and for the past 20+ years I have been asked to provide unbiased reviews of various products from both the AV and IT world. In review of this product I have found that it works with both 2.5" and 3.5" SATA Drives as well as HDD and SSD. The unit works with Windows 2000/XP/Server 2003/Vista/Server 2008 R2/7/8/8.1 ...
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Tazbier3
Reviewed at:
startech.com
Posted Dec 30, 2016
Easy to use Duplicator Dock
When typing in the part number to review the dock I also saw the other options Startech makes like the 4 bay Hard Drive docking station.
The information panel on the Drive is easy to use and well thought out. Showing source and target and what percent is done. On the outside of the white box packaging, I saw a label VI so my guess is this is the 6th generation of th...
The information panel on the Drive is easy to use and well thought out. Showing source and target and what percent is done. On the outside of the white box packaging, I saw a label VI so my guess is this is the 6th generation of th...
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AnkorJuglor
Reviewed at:
startech.com
Posted Nov 29, 2016
Does what they say!
I bought this little box some time ago now when I needed to replace a HDD which had become too cluttered with all my photos. I bought at the same time a Seagate Hybrid Hdd/SSD of 1TB. Stuck both drives in the unit as instructed, switched on and in no time at all I had cloned the 1TB Hybrid with all my data, put it into my laptop and was back on with my toes hardly touch...
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Konstantin
Reviewed at:
startech.com
Posted May 31, 2016
Nice stuff but little bit slow
Its nice if you works with HDDs and SSDs. Just plug in and done. You can see all the data of multiple HDDs and copy them between them. I'm satisfied. But about duplication, it is a little slower that i was thinking. Did clone HDD to another one of 500 GBs and its took about 2 with half hours...
If i was using some desktop with 2 disks, both connected over SATA III, it w...
If i was using some desktop with 2 disks, both connected over SATA III, it w...
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lonerock
Reviewed at:
startech.com
Posted Feb 18, 2016
Sanity Saver
As an old IT retired guy I had my PC loaded with windows 10 and years of stuff I wanted to keep and I had Win 10 backup with .Iso file . A malware attack and my data is toast so I think no problem, I have a backup on an external drive with Win 10 .iso.
I tried to use the Win 10 iso fiie and could not get the thing to work it continues to error out about 20 min. into the...
I tried to use the Win 10 iso fiie and could not get the thing to work it continues to error out about 20 min. into the...
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meagant
Reviewed at:
startech.com
Posted Aug 29, 2015
Cheap, doesn't work
Just got this today, pulled it out the box, plugged in a hard drive, and noticed the following:
1. You CAN'T TURN THIS OFF with the power button.
2. The copy light stays on no matter what you do!
The only way I can turn this thing off is pull the power, and I CAN'T turn off the blue copy button, which is stupid because it would be very easy to have two drives in the uni...
1. You CAN'T TURN THIS OFF with the power button.
2. The copy light stays on no matter what you do!
The only way I can turn this thing off is pull the power, and I CAN'T turn off the blue copy button, which is stupid because it would be very easy to have two drives in the uni...
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Response from Staples :
Hello Meagan,
Thank you for taking the time to review our SDOCK2U33RE docking station as we value feedback and are always looking for ways to improve the products we offer. I would like to help by clarifying some of the functionality of this model of dock.
For the power button, it is only used to power the connected hard drives on or off and will control the power of both the HDD1 and HDD2 slots at the same time. Please be sure to press and hold the power button to power off the disks as a quick press will not activate the button. Is the power button able to control the power state of the connected drives?
With this model of dock the “PC/Copy” LED will always be on and will show which mode the docking station is in. With the LED being blue it shows that the dock is currently in the “PC” mode which is the default setting. While in this mode the dock will be unable to copy or erase a drive as a safety measure to ensure the drive in the destination slot (HDD1) will not be accidentally erased by pressing the Start button. To perform a duplication please press and hold the PC/copy button for 3 seconds until the LED turns red and then press the Start button to begin the duplication.
We are always here to help with our free lifetime technical support. If this did not resolve your issue, please get in touch with us and reference case #332-273207 so we can further assist you.
Customer Support, September 30, 2015