Customer Reviews for Western Digital Black P10 4TB External USB 3.2 Portable Hard Drive, Black (WDBA5G0040BBK-WESN)
Western Digital Black P10 4TB External USB 3.2 Portable Hard Drive, Black (WDBA5G0040BBK-WESN) is Out of stock
Item # : IM1XS3900
Model # : WDBA5G0040BBK-WESN
- Expand your Xbox gaming library with this 4TB portable external hard drive
- USB 3.2 host interface ensures dependable data transfer for maximum efficiency
Price is $156.39
71 reviews
Most helpful positive review
Posted Jan 2, 2024
WD 5TB SSD Drive
This device is easy to use I've known WD for decades. First review. There is nothing negative to write about this storage device. I will say I should have checked and read more closely the limitations from Xbox Series X. Xbox doesnt have or doesn't allow the storage of different media on the drive. Saved games, photos, videos. Xbox will only allow one type of use of the...
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VS
Most helpful critical review
Posted Oct 27, 2024
Scam
SCAMMM. This product uses tricky language to make u believe that this would be great for games, however, u can even play R6, BO6, or any major game on these
Insane
Reviewed at:
Western Digital
Posted Oct 27, 2024
Scam
SCAMMM. This product uses tricky language to make u believe that this would be great for games, however, u can even play R6, BO6, or any major game on these
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Response from Staples :
Hello, we are sorry for the inconvenience caused to you. Please know that the WD_Black P10 Game Drive for Xbox is compatible with Xbox Series: Xbox Series X|S (play and store Xbox Oneâ„¢ games; archive Xbox Series X|S games).
We request you to get in touch with our technical support team by opening a ticket at https://support-en.wd.com/app/ask/session/ and share as much information as possible with error screenshots. We will certainly look into the matter to resolve the issues at the earliest.
, October 29, 2024
Sndjd
Reviewed at:
Western Digital
Posted Jun 11, 2024
Not fast to install takes long
The 2 TB is true ,but it never works it seems that it never connects to my xbox series s and i thought it was supposed to connect once plugged in.
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Response from Staples :
Hello,
We are sorry to hear about your user experience with WD_Black P10 Game Drive for Xbox Hard Drive. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You can open a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you.
, June 11, 2024
Willie O
Reviewed at:
Western Digital
Posted Jan 2, 2024
WD 5TB SSD Drive
This device is easy to use I've known WD for decades. First review. There is nothing negative to write about this storage device. I will say I should have checked and read more closely the limitations from Xbox Series X. Xbox doesnt have or doesn't allow the storage of different media on the drive. Saved games, photos, videos. Xbox will only allow one type of use of the...
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Mr hate wasting money!
Reviewed at:
Western Digital
Posted Oct 20, 2023
Garbage
Nothing will download on it but apps and 360 games
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Response from Staples :
We are sorry to hear about your user experience with WD_Black P10 Game Drive for Xbox and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have.
We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
, October 20, 2023
Soso7
Reviewed at:
Western Digital
Posted Oct 15, 2023
Easy setup Plug and play.
Just got this 5tb game drive. Really cheap lots of space real nice. Would buy another one if I ever run out of space..
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Reginelli
Reviewed at:
Western Digital
Posted Sep 3, 2023
WD_Digital Black 5TB External Hard Drive Xbox X/S
Due to the limited storage capacity of my Xbox Series S the WD_Digital 5TB External Hard Drive. Allows me to never again have to uninstall a game just to play another one it’s a pain if. You down loading Madden24 or Call Of Duty with 5TB’s of space all of my favorite game’s have room. I my only downside is that you can’t play games that are optimized for Xbox Series X/S...
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Trip
Reviewed at:
Western Digital
Posted Jul 13, 2023
It works and it doesn’t.
I got this hard drive for my Xbox series S/X. It will download any game without question but the problem lies in the fact that it cannot play any game that’s been optimized for X/S. You have to put those on your console hard drive. It will download them for sure, but they are unplayable sadly.
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Response from Staples :
Hello,
We are sorry to hear about your user experience with WD_Black P10 Game Drive for Xbox and appreciate your time providing this review and bringing this matter to our attention.
We recommend you to kindly let us know the complete issue in detail along with the error screenshot, so that the concerned team can help troubleshoot the issue and address the concern.
We would request you to open a support ticket in brief and share with possible error screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure a good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
, July 13, 2023
APAP
Reviewed at:
Western Digital
Posted Jul 12, 2023
Excelent option
Excellent choice for an external drive, the price and performance is amazing
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josephgoostree
Reviewed at:
Western Digital
Posted Jun 15, 2023
satisfaction
great Customer service support and great product.. very satisfied
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Grokk
Reviewed at:
Western Digital
Posted Apr 4, 2023
works as advertised...............................
works as advertised..................................
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Kostas123
Reviewed at:
Western Digital
Posted Jan 22, 2023
really bad
I can't comment on this product, 2 times it stopped working suddenly and i lost all my photos.
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Response from Staples :
Hello,
We're sorry to hear about your user experience with WD_BLACK P10 Game Drive for Xbox and appreciate your time for providing the review.
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, If you are looking for any assistance please let us know. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
, January 25, 2023
Reviewed at:
Western Digital
Posted Jan 15, 2023
Xbox Game Drive 5 TB - Black P10
Appears sturdy and is easy to use. Can hold all my games.
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Gamersmom13
Reviewed at:
Western Digital
Posted Dec 26, 2022
WD black 4TB external harddrive
Brought this for my son and it was the best thing. Worked perfectly when hooked up.
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Bryan B
Reviewed at:
Western Digital
Posted Oct 5, 2022
Worked great till it stopped working suddenly
Bought for my son for Christmas 2 years ago. After about 6 months he started having problems reading it. Then it just stopped working and couldn’t be read or even seen on ANY device ( other Xboxes, laptop, etc.). Luckily it was still under warranty but had to jump through all kinds of hoops to get a replacement. Finally, a replacement is supposed to be on its way. We’ll...
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Response from Staples :
Hello,
We're sorry to hear about your user experience with WD_Black P10 Game Drive for Xbox and appreciate your time for providing the review
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, If you are still looking for any assistance please let us know. You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
, October 6, 2022
Joyboi79
Reviewed at:
Western Digital
Posted Sep 27, 2022
Def worth ir
This has been my daily driver for a couple years and atill works great.
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Rrrr
Reviewed at:
Western Digital
Posted Jul 19, 2022
Meh
It works but not as advertised. Can't run xbox series x/s games.
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Response from Staples :
Hello,
We regret to hear about user experience with WD WD_Black P10 Game Drive for Xbox and thank you for taking the time to bring this matter to our attention.
We would like the opportunity gather more information to isolate the issue and to assist you directly, we request you to kindly contact us so that we can provide you the best customer support.
If you are facing any issue with western digital product then brief it and also mention screenshots.. We would request you to open a support ticket. Please refer to the link mentioned:
https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
, July 20, 2022
Bbbb
Reviewed at:
Western Digital
Posted Apr 8, 2022
Ok
U can't download Xbox series x/s games on, but other than that it works fine
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Response from Staples :
Hello,
We're sorry to hear about your user experience with WD_BLACK P10 Game Drive for Xbox One and appreciate your time for providing the review.
We would like to directly work with you to gather more details about the issue so that we can provide appropriate resolution or we would request you to open a support ticket. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. Please contact us via the phone to ensure an overall good experience with Western Digital. We'd be happy to help.
Need Help? Please see our "'Contact Us" page for information.
, April 8, 2022
James M
Reviewed at:
Western Digital
Posted Feb 13, 2022
5TB storage is great!
Great fast product! Great storage. I use for Xbox One year two model. Reads it fine
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CBorges
Reviewed at:
Western Digital
Posted Nov 27, 2021
Large storage for great price
Not only does it operate as advertised, but the price point, for a QUALITY product, is excellent. Simply hook it up, wait about 10 seconds and the console will recognize it automatically.
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Johnnyoats
Reviewed at:
Western Digital
Posted Nov 1, 2021
Great HD
Works as expected. Which speaks for itself. Another satisfied customer.
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