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Retail Resource Center For The Retail Small Business |®

Small Customer Courtesies Can Have a Big Impact

by Carolyn Evans, Staples® Contributing Writer

For an independent store, tiny gestures can go a long way in shaping the customer experience. Read More.

Whether you're a retail veteran or opening your first store, we have the products and advice you need to boost sales and to be a success. From POS systems and store security to fixtures and displays, we'll give you the products and information you need all in one place.

6 Ways to Make Retail Sales Easier at Holiday Time

By Margot Carmichael Lester

Let holiday shopping be a joyous occasion for your customers with these top-notch strategies. Read More.

4 Ways to Get Holiday Shoppers to Shop Small

By Linda Morris Gupton

Use this busy season to attract new customers and cultivate a culture of shopping local businesses. Read More.

5 Things to Do (or Not Do) for Small Business Saturday

By Carolyn Evans

A few mistakes to avoid the best practices to continue to have a great Small Business Saturday. Read More.

Get Set for Small Business Saturday Sales

By Margot Carmichael Lester

Small Business Saturday is coming and you don’t need a shiny nose for your retail business to stand out. Try our tips for getting holiday sales. Read More.

Retail Advice for the Holidays & Beyond

By Margot Carmichael Lester

The holidays can be hectic for retailers. Luckily, there are always lessons to be learned. Read More.

Put a Bow on It! Retail Gift Wrapping Tips to Build Your Business

By Margot Carmichael Lester

Paper and ribbon do more than make presents look nice. Read More.

May I Make a Suggestion? Collecting and Responding to Customer Feedback

by Carolyn Evans

Collecting and responding to suggestions and complaints provides valuable insights that can help you sustain and grow your business. Read More.

7 Things You Need to Start a Sewing Business

By Margot Carmichael Lester

These products are essential if you want to stitch together a new enterprise. Read More.

Make Clocking In More than Just Punching Time Cards

By Claire Parker

It’s time to throw out your old punch-card system and usher in new technology. Read More.

Where People, Places & Products Collide: A Q&A with Retail Expert Paco Underhill

Expert Paco Underhill shares his tips and discloses the advantage of being a smaller retail store. Read More.