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Brother MFC-9340CDW Laser All-in-One Printer

Brother MFC-9340CDW Laser All-in-One Printer

Item: 187953    Model: MFC9340CDW

Brother MFC-9340CDW Laser All-in-One Printer
4.0stars
( 195 reviews)
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  • 4-in-1: print, copy, scan, fax
  • Network Ready; Ethernet, Hi-Speed USB 2.0 and Wireless 802.11b/g/n connectivity
  • Automatic Duplexing (two-sided printing)
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
  • Check in Store Availability
4-in-1: print, copy, scan, faxNetwork Ready; Ethernet, Hi-Speed USB 2.0 and Wireless 802.11b/g/n connectivityAutomatic Duplexing (two-sided printing)Each4-in-1: print, copy, scan, faxNetwork Ready; Ethernet, Hi-Speed USB 2.0 and Wireless 802.11b/g/n connectivityAutomatic Duplexing (two-sided printing)Brother MFC-9340CDW Laser All-in-One Printer449.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0731568_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0731568_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0731568/Brother-MFC-9340CDW-Laser-All-in-One-Printer/product_187953
Price:
$449.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
Brother MFC-9340CDW Laser All-in-One Printer
 
4.1

(based on 198 reviews)

Ratings Distribution

  • 5 Stars

     

    (100)

  • 4 Stars

     

    (58)

  • 3 Stars

     

    (13)

  • 2 Stars

     

    (15)

  • 1 Stars

     

    (12)

81%

of respondents would recommend this to a friend.

Pros

  • Easy to use (57)
  • Easy to set up (52)
  • Fast operation (44)
  • Great print quality (43)
  • Quiet (31)

Cons

  • Large footprint (10)
  • Hard setup (4)
  • Noisy (4)
  • Slow operation (4)
  • Jams easily (3)

Best Uses

  • Professional documents (36)
  • Workgroups (17)
  • Graphics & charts (11)
  • Dorm room (6)
    • Reviewer Profile:
    • Frequent user (42), Heavy duty user (19), Infrequent user (8), Casual photographer (3)
    • Primary use:
    • Business (48), Personal (23)
    • Was this a gift?:
    • No (5)

Most Helpful Positive Review

 

Great SOHO MFC colour printer!

Great network printer for small businesses or in a small team setting. The duplex feature is a plus! The ADF (auto document feeder) also supports double-sided scanning/copying/faxing. Ease-of-use and a...Read complete review

Great network printer for small businesses or in a small team setting. The duplex feature is a plus! The ADF (auto document feeder) also supports double-sided scanning/copying/faxing. Ease-of-use and a great value!

VS

Most Helpful Negative Review

 

Poor user interface - planning to return

I have had Brother monochrome laser printers for years. They have been my go to brand. For color printers - I've just stuck with an inkjet (last was an HP Officejet 8500). ...Read complete review

I have had Brother monochrome laser printers for years. They have been my go to brand. For color printers - I've just stuck with an inkjet (last was an HP Officejet 8500). When the HP inkjet stopped working - I wanted to get a laser color multifunction printer/scanner/copier to consolidate everything to one device in my house.

The MFC-9340CDW seemed like a great fit. I was very excited about the single pass 2 sided scanning especially since I like to scan and store documents electronically. This feature allows you to scan both sides of the paper in a single pass through the automatic document feeder (the lack of this feature has lead to the demise of past scanners I own - two sided scanning wears out the document feeders because it has to flip each piece of paper 3 times).

I picked up the device in store and got Staples to match a competitors price. Kudos Staples for that being so easy.

My frustration began when using the device at home. There are quirky features of the touch screen user interface that is bizarre and troubling. For instance, the device allows up to 18 "shortcuts" for the user to define things like scanning, copying, faxing, etc with different settings and destinations. Well, the shortcuts will not save anything with 2-sided scanning turned on (remember the feature I was so excited about?). You can see a video of this here: https://www.youtube.com/watch?v=0ejFtK7JD5o

Beyond not being able to fully utilize the feature I was most excited about...I'm bothered by the SLOW user interface. Placing something in the document feeder causes "ADF Loaded" to be displayed for a couple seconds. While 2 seconds doesn't seem like much - I just want to drop my papers in and hit GO... not the case here.

When clicking on the shortcuts you've defined - the printer says "Loading Shortcut" for 4 seconds. Come on. The speed of this printer/copier/scanner is terrible when you factor in the amount of time you wait to push buttons on the touch screen each document you want to scan or copy.

There's a bunch of minor annoyances like this that make the printer/scanner/copier frustrating to use. I bought this printer and planned on it lasting me 5+ years.

I plan on taking this back and looking for another option that is more user friendly and less frustrating to use.

As a side note - I did talk with Brother about not being able to save two-sided scanning in any of the shortcuts. The technician at Brother was surprised when I walked them through the process...they put me on hold then came back and said - I talked with my supervisor and we're surprised by this lack of capability as well! She said she'd provide feedback to the developers - so maybe this will be fixed in the future...

Reviewed by 198 customers

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5.0

Buy this printer!

By Brother all in one printer

from Coachella Valley

Verified Buyer

Comments about Brother MFC-9340CDW Laser All-in-One Printer:

This is an awesome printer... it quickly scans documents, wirelessly prints and it is very clear and concise printing.

Comment on this review(earn points)

 
4.0

So far so good

By Farmer nick

from Montana

Verified Buyer

Comments about Brother MFC-9340CDW Laser All-in-One Printer:

I purchased the Brother for light office printing. It was very easy to set up. The starter toner has lasted quite a while now. Im guessing I have several hundred pages printed thus far. The wireless connectivity seems to be very good. Some of the reviews I read on this printer said it needed to be "woke" up when printing from a Mac. I have found this to be true. But only after it has sat for a while with nothing being sent to it.
All in all, I am very happy with my purchase. I am very happy with the Staples in store customer service as well.

Comment on this review(earn points)

 
4.0

Great Laser printer

By KSK

from San Francisco, CA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Brother MFC-9340CDW Laser All-in-One Printer:

I have been using a HP Laser printer and All-in-One HP OfficeJet Pro for a long time. I bought 8500A a couple of years ago. In a year, the feeder started to jam so I got to manurally scan or make a series of copies. I usually don't need to get color scan but I had to use color which means using more color ink. Ink is expensive.. We decided to give a try for this Brother product becuase the reviews from users mentioned Brother's printer is more economical. Hope this Brother MFC-9340CDW lasere printer will do better jobs! So far so good.

Comment on this review(earn points)

 
5.0

good stuff

By Lucy

from New Milford, CT

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Brother MFC-9340CDW Laser All-in-One Printer:

very easy set up, easy operation (even for the non-technical), excellent print quality

Comment on this review(earn points)

 
4.0

Brother Laser Printer

By Joanne B

from Plainfield, IL

Verified Buyer

Pros

    Cons

      Best Uses

        Comments about Brother MFC-9340CDW Laser All-in-One Printer:

        I switched to this printer from an HP that was starting to show signs of wear and spotty functioning. I had hoped i would be more impressed with the print quality of the Brother. Is is easy to use. It seems to be slow to print and scan compared to my previous printer. Also, the print color is not as vibrant as i had hoped. I am using it to print some marketing materials from time to time. Perhaps when the starter cartridges are empty and new ones are installed color quality will improve. In all i am happy and still looking to make sure the settings are as I need them to be.

        • Are you connected to this product in any way?:
        • I received a free sample.

        Comment on this review(earn points)

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