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Staples Gift Cards
Check Staples Gift Card Balance
Click here then select the Check your Staples Gift Card Balance button from the carousel located below the Gift Cards banner.
The Check Gift Card Balance drawer will extend from the right. Once you enter your gift card number and security code, select the Check balance button.
Redeeming Gift Cards
1. Click Gift and Prepaid cards under the Payment method section on the Checkout page.
2. A drawer will extend from the right side, displaying your payment method options. Select the Apply gift card drop-down arrow and enter your Card number and Security code. Click the Apply button.
Purchasing Gift Cards
Staples plastic and eGift cards are available for purchase online in denominations of $25, $50, $75 & $100. Staples plastic gift cards are also available for purchase in all Staples retail stores. Plastic gift cards ordered online have a secure shipping fee of $1.99 applied and are shipped to you directly. eGift cards are delivered to your email inbox within 24 hours.
Staples limits gift card and e-gift card purchases to $1,000 for a single transaction and daily limit of $5,000. Orders exceeding these amounts will be canceled.
Using Gift Cards
You can use your Staples gift card in all Staples retail stores in the U.S and on staples.com, excluding Instacart orders and custom Print & Marketing Services on staples.com. Gift cards are currently not redeemable on mobile devices. There’s no expiration date, and you won’t be charged any service fees.
Following each purchase, your receipt will show the remaining balance on the card. Money can be added to your card at any Staples U.S. retail store.
Gift cards cannot be used for credit card payments or to purchase other gift cards (including Staples gift cards) or wireless cards. No more than five cards may be used for any single purchase. Cards may not be consolidated.
For more information about Staples gift cards, you can also visit www.staples.com/giftcards.
eGift Cards
With an eGift Card, you can choose a denomination of $25, $50, $75 or $100 and have the eGift delivered to your email inbox within 24 hours.
You do not need to print your eGift Card in color. Just make sure the card number is clear. If it's not, you may need a new ink cartridge. (Need to restock? We can help with that.) You can print an eGift Card as many times as you need to; the amount of the eGift Card is tied to the gift card number, not the printout. When that number is used, the amount of the purchase is deducted from the eGift Card. You should safeguard your eGift Card number for your own protection. If someone copies your eGift Card and redeems it for the full amount, your copy will have no value.
Lost Gift Cards
If you lose your gift card, or a printed copy of your eGift Card, contact us immediately. If your eGift Card has not been redeemed or has some remaining value, we can cancel the original and issue you a new eGift Card for that amount.
Gift Card Programs
- Gift Cards for Business offers volume discounts on Staples gift cards for all types of incentive and loyalty programs.
- Gift Cards for Education offers organizations a discount when buying Staples gift cards in bulk for teachers to help teachers get the funds they need for classroom supplies.
Staples Gift & Cash Card Refunds
If you used a Staples gift card or cash card to pay for a purchase and now wish to return it, we will mail you a new Staples gift card. You should receive your new gift card within 7 to 10 business days from the time the return gets back to the warehouse or the refund is requested. The new gift card will be mailed to the original billing address on the order. There is no way to expedite the processing of the gift card.
If you cancel an order paid for with a gift or cash card, the funds will be released back to your card within 7 to 10 business days. However, some issuing banks may take up to 30 days to remove the pending authorization. There is no way to expedite the release of the funds back to the gift card.
If you no longer have the original gift or cash card, we will issue you a new one. You should receive your new e-gift card by email at the original billing email address within 3 days.
Click here for common scams on Gift Cards.
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